Learning Blog
What Are Online Hospitality Courses and What Will You Learn About?
Written by Lizzie Learn
On 9th Mar 2022
Visitors to a hotel or resort enjoy the welcoming staff, efficient and luxurious experience and friendly service.
The subject of hospitality management focuses on the different aspects of working in hotels, entertainment facilities, resorts, cruise ships, and more. A career in hospitality management can be engaging, rewarding and well-paid, with the unique opportunity to make people feel valued and appreciated.
Are you interested in hospitality management? Is this the career choice for you? Feel free to take a closer look at our online hospitality courses to get started in your exciting, new career.
What Does Hospitality Management Involve?
Before you enrol in online hospitality courses, you may want to know a little more about what hospitality management involves, and the duties that you’d be expected to perform.
It involves overseeing the day-to-day administrative, operational and commercial tasks in hotels, restaurants, casinos, amusement parks, and many other businesses. From large hotel chains to small lodges, they all form part of the hospitality industry. Once you obtain your online certification, you can look forward to working in a variety of employment settings.
It’s your duty to make guests feel welcome and enjoy a pleasant experience at the establishment. Once you gain enough training, you can consider applying for job roles offering higher remuneration and perks.
At times, hotel management is often confused with hospitality management, since both are part of the travel and tourism industry. Although the two areas involve overlapping duties, the two are different. Hotel management focuses exclusively on tasks in the hotel industry, like housekeeping and operations management. On the other hand, hospitality management includes a wide spectrum of industries like food and beverage, accommodation, travel and events management. Online hospitality courses also include theories from similar but related disciplines such as business, commercial and supply chain management.
Completing short study courses on hospitality management will equip you with the skills required to implement quality control and business development strategies. Students will learn fundamental administrative tasks, customer service and communication skills, along with tips on body language and important dos and don’ts. They will also learn how to establish pleasant relationships with clients, planning and scheduling, problem-solving and decision-making skills. The ultimate aim is to ensure that the organisation runs efficiently and smoothly.
Hospitality Management Career: Daily Activities and Hours of Work
If you’re working as a hotel manager, for example, you will need to perform certain daily duties such as overseeing different departments like housekeeping, laundry, room service, concierge desk, spa and conference facilities. You’ll need to keep an eye on the overall picture while paying attention to detail at the same time. For instance, you will need to ensure that the front desk doesn’t check a guest into a room where the housekeeping staff are still working.
The duties that fall to a hospitality manager differ according to the setting. Generally, these could include the following:
- Recruiting, interviewing and training staff
- Managing finances and budgeting
- Overseeing daily operations
- Planning and scheduling activities
- Addressing guest complaints, grievances and queries
- Optimising business performance
Hospitality management courses are closely related to business management in that they provide useful knowledge regarding leadership, delegation, communication and business development. However, hospitality courses are specially tailored to include skills relevant to the hospitality sector. In addition, hospitality courses are ideal for those interested in becoming entrepreneurs in this field.
The hours of work may not follow a traditional 9 to 5 model and you may need to work night shifts. As you rise in seniority, you may also be required to be on call during emergencies or during busy seasons such as Christmas and New Year. Average salary levels usually range anywhere from £25,000 to £50,000, or even higher, depending on the location and settings. Upscale hotels situated in the city, for example, would pay more than a bed-and-breakfast located in the countryside.
Enrolling in an online study course in hospitality helps aspiring entrepreneurs combine theoretical knowledge with practical tips, and can strengthen their hard and soft skills. You’ll need to be a stellar communicator who puts guests first and ensures a seamless experience as they pass from the front desk to room service and so on. Regular, honest and open communication will help you become privy to potential problems that lead to a poor guest experience. Guests feel happy and secure when someone takes responsibility and pays personal attention to requirements.
Interested in Learning More about Hospitality Management?
Please browse through our website at New Skills Academy to view our courses in hospitality management. With over 50 courses in our Hospitality and Tourism category, you are sure to find the right course for you.
With so many options, you may wish to become an Unlimited Learning member, which gives you access to over 700 online courses for just one price. The membership includes student discounts, a job board and a CV Builder tool. Don’t delay, sign up today!
Learn with confidence...
RRP
$100
Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.What our students say about us...
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
