Communication Barriers in the Workplace Certificate

Communication Barriers in the Workplace Certificate Course

Difficulties in the workplace are often a result of communication issues.

Barriers to communication are specific items that hinder the exchange of ideas, information, or thoughts. Learning how to address these issues can help you improve the productivity and efficiency of your working environment.

This course will be looking at six of the most common workplace communication barriers, including interpersonal, physical, cultural, language, gender and status barriers, as well as how to identify and overcome each.

You Will Learn:

  • What the most common communication barriers in the workplace are
  • How communication barriers affect the workplace and your team
  • How to identify and address relevant communication barriers
  • How to be more effective at communication

Benefits of Taking This Course

  • You will be able to identify communication barriers relevant to your workplace
  • Your knowledge will guide you in overcoming these barriers
  • You will learn to look at communication from different perspectives
  • Your actions will lead to more productive and efficient teamwork in the workplace

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Communication Barriers in the Workplace Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I wanted a qualification to back up the practical experience I had gained in my last job. I found logging in and navigating the site very easy and I really like the flexibility it gave me; being able to study around my usual working day. The topics were well laid out and explained and I understood well through relevant examples.
The test at the end was straightforward however some rewording of the multiple answers would make it more understandable. But otherwise I'm really happy with this course and I have actually learnt more than I expected.
I would not hesitate to use this company again and have in fact bought another course since.

Jenna Woollon

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!

This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.

Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.

Monika Dudek

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!

Gemma Johnston

Duration:
2.5 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Communication Barriers in the Workplace Certificate Course

Difficulties in the workplace are often a result of communication issues.

Barriers to communication are specific items that hinder the exchange of ideas, information, or thoughts. Learning how to address these issues can help you improve the productivity and efficiency of your working environment.

This course will be looking at six of the most common workplace communication barriers, including interpersonal, physical, cultural, language, gender and status barriers, as well as how to identify and overcome each.

You Will Learn:

  • What the most common communication barriers in the workplace are
  • How communication barriers affect the workplace and your team
  • How to identify and address relevant communication barriers
  • How to be more effective at communication

Benefits of Taking This Course

  • You will be able to identify communication barriers relevant to your workplace
  • Your knowledge will guide you in overcoming these barriers
  • You will learn to look at communication from different perspectives
  • Your actions will lead to more productive and efficient teamwork in the workplace

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Communication Barriers in the Workplace Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I wanted a qualification to back up the practical experience I had gained in my last job. I found logging in and navigating the site very easy and I really like the flexibility it gave me; being able to study around my usual working day. The topics were well laid out and explained and I understood well through relevant examples.
The test at the end was straightforward however some rewording of the multiple answers would make it more understandable. But otherwise I'm really happy with this course and I have actually learnt more than I expected.
I would not hesitate to use this company again and have in fact bought another course since.

Jenna Woollon

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!

This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.

Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.

Monika Dudek

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!

Gemma Johnston

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