Decoding Direct and Indirect Messages Certificate

Decoding Direct/Indirect Messages Course

Many of us go into situations with communication with no concept of the type of communicators we are. Some people are direct communicators and some are indirect communicators. Each type of communicator portrays different types of messages to others. In order to be a better communicator, both in your personal and professional life, you need to understand how to decode these messages. This course gives you an overview of both direct and indirect messages. It fully explains what each of these communication styles are and how people use them in both personal and professional settings.

This course also covers how to use both direct and indirect messages in your communications with others and it gives specific scenarios that help you to easily see the differences between them. Finally, the course covers both the specific traits that each of these types of communicators have and it also covers how you can communicate better based on the type of communicator you are.

You Will Learn:

  • How to understand what direct messages are
  • How to understand what indirect messages are
  • How both direct and indirect messages are used during communication
  • The traits of both direct and indirect communicators
  • How to communicate with others based on your communication type

Benefits of Taking This Course

  • Learn more about the ways you can communicate with others
  • Learn about what type of communicator you are and how you can better communicate with others
  • Understand how to better communicate with people who communicate in a direct opposite manner than you are used to
  • If you are working in a business setting, you will learn how to understand how your colleagues communicate and how you can work together in a more effective way simply through communication
  • If you are wondering how to more effectively communicate with others, this course gives tips about changing your own communication style

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Decoding Direct and Indirect Messages Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Helpful tips learned during the course and many fun facts. I will be completing 3 more courses after this one. Such a great learning experience. The knowledge in each package is phemonimal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!

Vawn Koch

I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil

Very interesting topics, I feel like I have expanded my knowledge and have more of an understanding and can use the techniques I have learnt professionally. I feel more confident in my ability!

I enjoyed the videos of the makeup application and thought the flow of the course was very well structured which made it easy to follow. It had me excited to do more and complete next stages as it was in bite size chunks.

I am very happy with the programme thoroughly enjoyed it I wish it was longer so I could learn more. Thank you for the course!

Phoebe Shufflebotham

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Michelle Franklin

I am looking to start, at some point, a career in the Painting and Decorating industry either working for an employer or myself.

This was a really interesting and surprisingly in-depth course. A good starting point for me to eventually go on to study on a level 1 Construction course at college that will include Painting and Decorating.

I wasn’t sure how good the course was going to be as it was online but I was definitely surprised at how much information was included. Really helpful for me and something I can look back at. Thank you New Skills Academy.

Eden Kaye

The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.

Shaun Mulryne

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$25.00

Decoding Direct/Indirect Messages Course

Many of us go into situations with communication with no concept of the type of communicators we are. Some people are direct communicators and some are indirect communicators. Each type of communicator portrays different types of messages to others. In order to be a better communicator, both in your personal and professional life, you need to understand how to decode these messages. This course gives you an overview of both direct and indirect messages. It fully explains what each of these communication styles are and how people use them in both personal and professional settings.

This course also covers how to use both direct and indirect messages in your communications with others and it gives specific scenarios that help you to easily see the differences between them. Finally, the course covers both the specific traits that each of these types of communicators have and it also covers how you can communicate better based on the type of communicator you are.

You Will Learn:

  • How to understand what direct messages are
  • How to understand what indirect messages are
  • How both direct and indirect messages are used during communication
  • The traits of both direct and indirect communicators
  • How to communicate with others based on your communication type

Benefits of Taking This Course

  • Learn more about the ways you can communicate with others
  • Learn about what type of communicator you are and how you can better communicate with others
  • Understand how to better communicate with people who communicate in a direct opposite manner than you are used to
  • If you are working in a business setting, you will learn how to understand how your colleagues communicate and how you can work together in a more effective way simply through communication
  • If you are wondering how to more effectively communicate with others, this course gives tips about changing your own communication style

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Decoding Direct and Indirect Messages Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Helpful tips learned during the course and many fun facts. I will be completing 3 more courses after this one. Such a great learning experience. The knowledge in each package is phemonimal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!

Vawn Koch

I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil

Very interesting topics, I feel like I have expanded my knowledge and have more of an understanding and can use the techniques I have learnt professionally. I feel more confident in my ability!

I enjoyed the videos of the makeup application and thought the flow of the course was very well structured which made it easy to follow. It had me excited to do more and complete next stages as it was in bite size chunks.

I am very happy with the programme thoroughly enjoyed it I wish it was longer so I could learn more. Thank you for the course!

Phoebe Shufflebotham

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Michelle Franklin

I am looking to start, at some point, a career in the Painting and Decorating industry either working for an employer or myself.

This was a really interesting and surprisingly in-depth course. A good starting point for me to eventually go on to study on a level 1 Construction course at college that will include Painting and Decorating.

I wasn’t sure how good the course was going to be as it was online but I was definitely surprised at how much information was included. Really helpful for me and something I can look back at. Thank you New Skills Academy.

Eden Kaye

The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.

Shaun Mulryne

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