Improve Your Social Skills Certification
Why you should study with us
Improve Your Social Skills Certification
Good social skills are essential for success in every area of life. People who are willing and able to make positive connections with others are also mentally and physically healthier.
In this course, you will learn practical strategies and tips that will improve your communication skills, help you build relationships and recover from social rejection. With practice, anyone can learn to navigate social situations with ease.
You Will Learn:
- Why giving compliments is a good way to begin practising your social skills
- How to make small talk that will help you develop positive relationships
- How to listen to others
- How to appear confident, even in situations that make you nervous
- What you should do if you make a mistake in front of others
Benefits of Taking This Course:
- You will appear more confident and credible at work, which will improve your professional reputation and job prospects
- You will enjoy greater rapport with your co-workers, which will enhance your general job satisfaction
- You will experience a greater sense of connection in your personal relationships
- If you want to make new friends, this course will help you expand your social circle
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improve Your Social Skills Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course because I was able to study at anytime and anywhere from my phone, when my little daughter was sleeping. I like working with people and this course offered me more knowledge about the best way to treat a customer.
This diploma will help me get a better job in the future. After each module there is a short test and at the end of the course there is another overall longer test so it’s best to read and understand each module properly.
I definitely recommend this course to everyone who wants to improve their customer service skills.
Lavinia Poara
Great Course! Arrived very quickly on the same day I ordered it - Amazing Service! I can’t wait to get the certificate at the end so I can show my customers that I have under pinned my knowledge and experience by gaining a qualification that is fully accredited. It is so important to keep fully up to date with skill and learning since everything is constantly changing i.e. the law, people’s requirements and to refresh ones’ knowledge is paramount in today’s challenging job market. We need to be one step in front and a head of our competitors if we are to succeed. Thanks You for helping me achieve this.
Yvonne Watkins
This is a good overview with useful hints and tips covering a broad range of administrative activities and the tools to assist in effectively carrying out these activities. Even as a seasoned administrator, I was able to learn new tips and functions within the tools that I was unaware of to make my role more effective.
Marinda Benskin
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
I had been interested in learning about face painting as I am a makeup artist myself. I decided to do this course as a cheaper alternative to going to a school to learn.
This course takes you through all the tips and techniques of face painting from starting your own business to essentials for your kit and popular face painting designs which are easy to follow. The instructor is very clear and breaks down the face painting into several steps.
Since completing this course I have been face painting for children’s parties and other events earning good money for my services. Thank you for this course it has been fantastic!
Anahita Roshna
This course is very comprehensive. It is packed full of very helpful information to aid the Teaching assistant to use his or her skills and knowledge to the full.
If this course is being taken by those who have no knowledge of being a TA, then in my honest opinion they would certainly know about the role when they finish.
I do like the online tests at the end. It does make you think and definitely reinforces what material has just been read. It is also an incentive when seeing a 'grade' to realise how much has been taken in thus encouraging enthusiasm to proceed to the next module.
In all I would say that this course is certainly worth doing, I'm enjoying it and what it has to offer.
Samantha Morgans
Improve Your Social Skills Certification
Good social skills are essential for success in every area of life. People who are willing and able to make positive connections with others are also mentally and physically healthier.
In this course, you will learn practical strategies and tips that will improve your communication skills, help you build relationships and recover from social rejection. With practice, anyone can learn to navigate social situations with ease.
You Will Learn:
- Why giving compliments is a good way to begin practising your social skills
- How to make small talk that will help you develop positive relationships
- How to listen to others
- How to appear confident, even in situations that make you nervous
- What you should do if you make a mistake in front of others
Benefits of Taking This Course:
- You will appear more confident and credible at work, which will improve your professional reputation and job prospects
- You will enjoy greater rapport with your co-workers, which will enhance your general job satisfaction
- You will experience a greater sense of connection in your personal relationships
- If you want to make new friends, this course will help you expand your social circle
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improve Your Social Skills Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course because I was able to study at anytime and anywhere from my phone, when my little daughter was sleeping. I like working with people and this course offered me more knowledge about the best way to treat a customer.
This diploma will help me get a better job in the future. After each module there is a short test and at the end of the course there is another overall longer test so it’s best to read and understand each module properly.
I definitely recommend this course to everyone who wants to improve their customer service skills.
Lavinia Poara
Great Course! Arrived very quickly on the same day I ordered it - Amazing Service! I can’t wait to get the certificate at the end so I can show my customers that I have under pinned my knowledge and experience by gaining a qualification that is fully accredited. It is so important to keep fully up to date with skill and learning since everything is constantly changing i.e. the law, people’s requirements and to refresh ones’ knowledge is paramount in today’s challenging job market. We need to be one step in front and a head of our competitors if we are to succeed. Thanks You for helping me achieve this.
Yvonne Watkins
This is a good overview with useful hints and tips covering a broad range of administrative activities and the tools to assist in effectively carrying out these activities. Even as a seasoned administrator, I was able to learn new tips and functions within the tools that I was unaware of to make my role more effective.
Marinda Benskin
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
I had been interested in learning about face painting as I am a makeup artist myself. I decided to do this course as a cheaper alternative to going to a school to learn.
This course takes you through all the tips and techniques of face painting from starting your own business to essentials for your kit and popular face painting designs which are easy to follow. The instructor is very clear and breaks down the face painting into several steps.
Since completing this course I have been face painting for children’s parties and other events earning good money for my services. Thank you for this course it has been fantastic!
Anahita Roshna
This course is very comprehensive. It is packed full of very helpful information to aid the Teaching assistant to use his or her skills and knowledge to the full.
If this course is being taken by those who have no knowledge of being a TA, then in my honest opinion they would certainly know about the role when they finish.
I do like the online tests at the end. It does make you think and definitely reinforces what material has just been read. It is also an incentive when seeing a 'grade' to realise how much has been taken in thus encouraging enthusiasm to proceed to the next module.
In all I would say that this course is certainly worth doing, I'm enjoying it and what it has to offer.
Samantha Morgans
Why you should study with us
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RRP
$100
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Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
