Interview Skills & Resume Writing Certification

Interview Skills & Resume Writing Certificate

Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.

This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.

You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.

You Will Learn:

  • How to write a Résumé that will distinguish you from the competition.
  • What employers look for when they read a Résumé.
  • How to write a cover letter that will convince an employer that you are the right person for the job.
  • What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
  • The best way to answer popular job interview questions.
  • How to handle various types of face to face interview, including group interviews and assessment days.
  • How to succeed in giving an effective phone or telephone interview.
  • How to learn from a bad interview experience and improve your chances of future success.
  • An overview of the most common tests.
  • How to negotiate the terms of a job offer during or after an interview.

Benefits Of Taking This Course

  • Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
  • Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
  • You can study from any location with an internet connection.
  • Learn the material at any time and at your own pace.
  • Lifetime access to the course – no deadlines.
  • Obtain a recognized certification when completing the course, which will improve your career prospects.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The purpose of a resume and what an employer will look for when they read a resume
  • How to make your resume appear professional and help you create a positive first impression
  • How to structure the information on your resume
  • How to tailor your resume for a specific job position
  • The purpose of a cover letter
  • What an employer will look for when they read a cover letter
  • How to use the information in a job advertisement or person specification when writing a cover letter
  • General guidelines to follow when writing a cover letter
  • The importance of thoroughly researching a company and position before a job interview
  • How to find relevant information about the company
  • What you need to know about an organization
  • What you need to know about the industry, especially if you are applying for your first position in the field
  • Why you need to prepare answers to the most common interview questions well in advance
  • The key question categories that interviewers use when conducting interviews
  • The most common questions within each category and how to respond to each
  • How to respond to inappropriate interview questions
  • Why verbal and nonverbal communication skills are key to interview success
  • How to create a positive first impression when meeting the interviewer
  • How to communicate confidence and enthusiasm using verbal and nonverbal communication
  • How to build rapport with an interviewer using verbal and nonverbal communication
  • How and why group interviews are carried out
  • What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
  • The typical activities that make up an assessment day
  • How to prepare yourself for assessment day activities, to maximise your chances of success
  • Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
  • Why the questions asked in these interviews tend to be different from those asked in person
  • The most common questions interviewers ask during telephone interviews
  • How to use notes to prepare for telephone and video interviews
  • What is meant by the term “psychometric testing”
  • Why and how employers use psychometric testing during the selection process
  • The two main types of psychometric tests
  • How to succeed on a psychometric test
  • Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
  • Why one should pursue several jobs at the same time
  • How to negotiate a starting salary
  • How to negotiate annual leave, flexible working and other benefits
  • Why and when you should follow up after an interview
  • When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
  • How to ask for constructive feedback and how to use it to your advantage
  • How to assess your own performance following an interview
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Interview Skills & Resume Writing Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am considering a career change, so this seemed a good place to start. The course was comprehensive, for the price and easy to follow. The videos were also really helpful, to help put the information into context. The instructor was very down to earth and easy to follow.

It is helpful to be able to print out the course notes, to refer to at a later date. I will also re-watch the videos when I need to.

The test at the end was multiple choice. There may have been information relating to this on the website, but I didn't find it. The questions were very specific, so you do need to have revised before you take the test.

All in all, I am impressed, for the £40 I spent.

Kirsty Trenerry

After much searching, I stumbled across this online course which sounded perfect for what I wanted and was available at a very affordable cost. This is the first time I have taken an online course, so wasn’t sure what to expect or if my money was going to be well spent.

The course is great, it was very easy to follow with simple, clear instructions and the additional use of video demonstrations that I found extremely helpful. It was handy to be able to print off all the course modules to keep for future reference and nice to receive a certificate upon completion.

Whilst I will probably never have a career as nail technician, I have gained what I wanted from this course, lots of knowledge and new confidence to do manicures/pedicures on both myself, friends & family.

Janice Waterman

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.

The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.

I am already eyeing up more courses on the site and will be sure to give them a try soon.

Maria Casey

Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.

Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.

Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.

Thanks very much New Skills Academy, I will study with you again!

Shane Hills

This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!

This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.

Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.

Monika Dudek

Duration:
12 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Interview Skills & Resume Writing Certificate

Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.

This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.

You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.

You Will Learn:

  • How to write a Résumé that will distinguish you from the competition.
  • What employers look for when they read a Résumé.
  • How to write a cover letter that will convince an employer that you are the right person for the job.
  • What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
  • The best way to answer popular job interview questions.
  • How to handle various types of face to face interview, including group interviews and assessment days.
  • How to succeed in giving an effective phone or telephone interview.
  • How to learn from a bad interview experience and improve your chances of future success.
  • An overview of the most common tests.
  • How to negotiate the terms of a job offer during or after an interview.

Benefits Of Taking This Course

  • Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
  • Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
  • You can study from any location with an internet connection.
  • Learn the material at any time and at your own pace.
  • Lifetime access to the course – no deadlines.
  • Obtain a recognized certification when completing the course, which will improve your career prospects.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The purpose of a resume and what an employer will look for when they read a resume
  • How to make your resume appear professional and help you create a positive first impression
  • How to structure the information on your resume
  • How to tailor your resume for a specific job position
  • The purpose of a cover letter
  • What an employer will look for when they read a cover letter
  • How to use the information in a job advertisement or person specification when writing a cover letter
  • General guidelines to follow when writing a cover letter
  • The importance of thoroughly researching a company and position before a job interview
  • How to find relevant information about the company
  • What you need to know about an organization
  • What you need to know about the industry, especially if you are applying for your first position in the field
  • Why you need to prepare answers to the most common interview questions well in advance
  • The key question categories that interviewers use when conducting interviews
  • The most common questions within each category and how to respond to each
  • How to respond to inappropriate interview questions
  • Why verbal and nonverbal communication skills are key to interview success
  • How to create a positive first impression when meeting the interviewer
  • How to communicate confidence and enthusiasm using verbal and nonverbal communication
  • How to build rapport with an interviewer using verbal and nonverbal communication
  • How and why group interviews are carried out
  • What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
  • The typical activities that make up an assessment day
  • How to prepare yourself for assessment day activities, to maximise your chances of success
  • Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
  • Why the questions asked in these interviews tend to be different from those asked in person
  • The most common questions interviewers ask during telephone interviews
  • How to use notes to prepare for telephone and video interviews
  • What is meant by the term “psychometric testing”
  • Why and how employers use psychometric testing during the selection process
  • The two main types of psychometric tests
  • How to succeed on a psychometric test
  • Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
  • Why one should pursue several jobs at the same time
  • How to negotiate a starting salary
  • How to negotiate annual leave, flexible working and other benefits
  • Why and when you should follow up after an interview
  • When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
  • How to ask for constructive feedback and how to use it to your advantage
  • How to assess your own performance following an interview
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Interview Skills & Resume Writing Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am considering a career change, so this seemed a good place to start. The course was comprehensive, for the price and easy to follow. The videos were also really helpful, to help put the information into context. The instructor was very down to earth and easy to follow.

It is helpful to be able to print out the course notes, to refer to at a later date. I will also re-watch the videos when I need to.

The test at the end was multiple choice. There may have been information relating to this on the website, but I didn't find it. The questions were very specific, so you do need to have revised before you take the test.

All in all, I am impressed, for the £40 I spent.

Kirsty Trenerry

After much searching, I stumbled across this online course which sounded perfect for what I wanted and was available at a very affordable cost. This is the first time I have taken an online course, so wasn’t sure what to expect or if my money was going to be well spent.

The course is great, it was very easy to follow with simple, clear instructions and the additional use of video demonstrations that I found extremely helpful. It was handy to be able to print off all the course modules to keep for future reference and nice to receive a certificate upon completion.

Whilst I will probably never have a career as nail technician, I have gained what I wanted from this course, lots of knowledge and new confidence to do manicures/pedicures on both myself, friends & family.

Janice Waterman

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.

The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.

I am already eyeing up more courses on the site and will be sure to give them a try soon.

Maria Casey

Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.

Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.

Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.

Thanks very much New Skills Academy, I will study with you again!

Shane Hills

This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!

This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.

Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.

Monika Dudek

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