Microsoft Mail Merge Certificate

Microsoft Mail Merge Certificate Course

Mail merge is one of Microsoft’s most powerful Office features, especially for those who work in offices or who deal with mailings in their day-to-day lives. Without it, you need to type multiple names and mailing addresses, risking typos or other errors. These types of errors may mean that your intended recipient never gets the document or communication. In a worst-case scenario, it may even mean that a vital message goes to the wrong client, leading to confidentiality issues. Learning how to use mail merge properly can save you a lot of time, while also protecting you against unintentional privacy breaches.

This course goes into detail about how to use the most common and practical features of this invaluable tool, which is built into all versions of Microsoft Office. We begin by introducing you to the general things you need to know when preparing a mailing list, including how to use Excel and Outlook contacts for your mail merge list. Next, we move on to giving you a step-by-step guide on how to use mail merge for labels and envelopes, as well as applying it to more advanced tasks such as mass emails or letters.

You Will Learn:

  • How to use Excel to prepare your mailing list
  • How to use the mail merge feature for personalised emails containing the same basic content
  • What you need to keep in mind when using mail merge with Outlook
  • How to create a mass letter with customised information for different clients
  • How to take mail merge one step further

Benefits of Taking this Course

  • Learning how to use mail merge to avoid duplicating your work or making mistakes
  • Understanding how to use mail merge for a variety of useful functions, including labels, envelopes, letters and emails
  • Why mail merge is an essential tool that anyone who works in an office should learn
  • Tips on the best way to start compiling a mailing list and which program is the easiest one to use when carrying out this task
  • Learning how to benefit from an underused tool in a step-by-step way, making it easy to incorporate into your next mailing

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Microsoft Mail Merge Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Melissa Newlin

An enjoyable and informative course, with clear, digestible amounts of information. The worksheets help with understanding and remembering everything, and the whole course is well presented and easy to follow.

Being an online course it allowed me to work at my own pace, and with simple instructions to navigate through the modules, back tracking and repeating ones if I felt I needed too. I was also able to download and print off documents of information for my own files, so if I need to refer back to them I can.

I’d rate it as 10/10, and am looking at the next Level already!

Natasha Davy

WOW, I really learned so much more than I thought I would, this is an amazing course with useful insights and guidance. It was really well laid out, user friendly and a joy to participate in, even if you don’t want to start a business.

Any animal lover or owner would benefit from taking this course, as it covers so many aspects, from simple ways to handle a variety of different types of pets, grooming feeding and first aid as well.

It’s absolutely brilliant, I feel that I am now ready and prepared to start on my new journey. Thank you!

Loraine Simpson

A great course to introduce and explain the roles and responsibilities of the PA and Administrator, or as a refresher to those wishing to return to the workplace.

The modules are jargon free and clearly laid out with exercises to complete at your own pace. There are useful notes and lists that help to make time management easier in the busy work environment.

I am impressed that the modules can be downloaded, saved or printed for future reference - many other courses do not offer this.

I have almost completed my Admin & PA Diploma and it has given me the confidence to apply for my first admin job in some years.

Meryl McMorran

I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.

You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…

Paul Byrne

I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.

Jo Debbage-lodge

Duration:
0.5 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$25.00

Microsoft Mail Merge Certificate Course

Mail merge is one of Microsoft’s most powerful Office features, especially for those who work in offices or who deal with mailings in their day-to-day lives. Without it, you need to type multiple names and mailing addresses, risking typos or other errors. These types of errors may mean that your intended recipient never gets the document or communication. In a worst-case scenario, it may even mean that a vital message goes to the wrong client, leading to confidentiality issues. Learning how to use mail merge properly can save you a lot of time, while also protecting you against unintentional privacy breaches.

This course goes into detail about how to use the most common and practical features of this invaluable tool, which is built into all versions of Microsoft Office. We begin by introducing you to the general things you need to know when preparing a mailing list, including how to use Excel and Outlook contacts for your mail merge list. Next, we move on to giving you a step-by-step guide on how to use mail merge for labels and envelopes, as well as applying it to more advanced tasks such as mass emails or letters.

You Will Learn:

  • How to use Excel to prepare your mailing list
  • How to use the mail merge feature for personalised emails containing the same basic content
  • What you need to keep in mind when using mail merge with Outlook
  • How to create a mass letter with customised information for different clients
  • How to take mail merge one step further

Benefits of Taking this Course

  • Learning how to use mail merge to avoid duplicating your work or making mistakes
  • Understanding how to use mail merge for a variety of useful functions, including labels, envelopes, letters and emails
  • Why mail merge is an essential tool that anyone who works in an office should learn
  • Tips on the best way to start compiling a mailing list and which program is the easiest one to use when carrying out this task
  • Learning how to benefit from an underused tool in a step-by-step way, making it easy to incorporate into your next mailing

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Microsoft Mail Merge Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Melissa Newlin

An enjoyable and informative course, with clear, digestible amounts of information. The worksheets help with understanding and remembering everything, and the whole course is well presented and easy to follow.

Being an online course it allowed me to work at my own pace, and with simple instructions to navigate through the modules, back tracking and repeating ones if I felt I needed too. I was also able to download and print off documents of information for my own files, so if I need to refer back to them I can.

I’d rate it as 10/10, and am looking at the next Level already!

Natasha Davy

WOW, I really learned so much more than I thought I would, this is an amazing course with useful insights and guidance. It was really well laid out, user friendly and a joy to participate in, even if you don’t want to start a business.

Any animal lover or owner would benefit from taking this course, as it covers so many aspects, from simple ways to handle a variety of different types of pets, grooming feeding and first aid as well.

It’s absolutely brilliant, I feel that I am now ready and prepared to start on my new journey. Thank you!

Loraine Simpson

A great course to introduce and explain the roles and responsibilities of the PA and Administrator, or as a refresher to those wishing to return to the workplace.

The modules are jargon free and clearly laid out with exercises to complete at your own pace. There are useful notes and lists that help to make time management easier in the busy work environment.

I am impressed that the modules can be downloaded, saved or printed for future reference - many other courses do not offer this.

I have almost completed my Admin & PA Diploma and it has given me the confidence to apply for my first admin job in some years.

Meryl McMorran

I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.

You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…

Paul Byrne

I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.

Jo Debbage-lodge

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