Mindful Listening Certificate
Mindful Listening
It has never been more important for us to learn how to listen to one another properly than today. In a world with millions of voices, many of them angry and divisive, we need to slow down and truly listen to each other. Mindful listening provides you with the tools to connect deeply and effectively with everyone in your life.
In this course, we begin by going in-depth into mindfulness as a concept and learn the most effective mindfulness techniques, including meditation, body scans and more.
We discuss the important connection between empathy and mindful listening by teaching you how to become more empathetic through tried and tested techniques, as well as how to recognise and avoid the cognitive biases that get in the way of empathy.
Lastly, we cover the most effective, simple and fun mindful exercises to ensure that you become a trusted, selfless and truly mindful listener.
What You Will Learn:
- How to become mindful through meditative and other highly effective techniques
- A detailed guide to mindful listening, including the benefits and the conversational and body language techniques
- A complete guide to empathy, including traits, methods and techniques to develop deep and lasting empathy
- The most effective and practical mindful listening exercises for all ages
Benefits of Taking this Course:
- Heal broken relationships at home and at work by connecting mindfully and selflessly
- Take your career to the next level by making deep and meaningful connections with clients, partners and co-workers
- Improve your health by avoiding stress, anger and frustration
- Rediscover your love and appreciation for the people in your life
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- A full definition of mindfulness
- Important mindfulness tips
- A complete step-by-step guide to performing mindful meditation, the body scan, mindful seeing, and the raisin technique
In this module, you will learn:
- The benefits of mindful listening, both personally and professionally
- A guide to developing pre-conversation mindfulness
- A complete guide to the best mindful listening body language techniques
- How to wait your turn, prepare responses and use affirmation to effectively achieve mindful listening
In this module, you will learn:
- The importance of empathy to mindful listening
- The traits of empathetic people
- The different types of empathy
- The cognitive biases that affect mindful listening and how to avoid them
- How to develop empathy
In this module, you will learn:
- The following highly effective mindful listening exercises:
- Mindful listening group exercise
- Timed mindful listening exercise
- Mindful listening playback
- Mindful sounds
- Broken telephone

of achievement
This certificate is presented to
Your Name

For completing the
Mindful Listening Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.

Kusaya Khrongpanya
A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron
I've been out of the educational loop for the past five years now and was a little worried about starting a new course. All I can say is I certainly had nothing to worry about! Everything was set out so clearly for me to read and it was one of the most informative courses I've ever taken. I've soaked everything in like a sponge! You can't beat knowing you've got all the information sat waiting for you whenever you need a quick recap. Thank you New Skills Academy, my future can now begin thanks to you! I can't wait to get started!

Kirsty Brookes
There are some fantastic courses on offer and they are set out in a simple, easy step by step way to help with home learning. I like how they are set out in small modules with a quiz at the end. It made it easier for me to take on board what I was being taught.
When I needed to contact someone about the course, they responded quickly to my emails and helped me solve my issues. I like that there is no time scale on completing the course so that I can pick up where I left off after a break from learning.
I would recommend learning with New Skills Academy to anyone wanting to improve their skills.

Katherine Andrew
I decided to take this course to help me understand my 8 year old son with ADHD and ASD.
I managed to join the course and find the site with ease and after making my payment it was easy to start to find my documents and download my test sheets after the relevant modules.
I found other links which I am yet to explore further and can see me contacting a few of the organisations mentioned. I now am to put some strategies to the test.
The information was useful and I learnt a lot and got a certificate at the end. Thank you.

Nicki Openshaw
Very Informative course, breaks everything down easily into simple steps.Thank you.

Nicola Hovell
Mindful Listening
It has never been more important for us to learn how to listen to one another properly than today. In a world with millions of voices, many of them angry and divisive, we need to slow down and truly listen to each other. Mindful listening provides you with the tools to connect deeply and effectively with everyone in your life.
In this course, we begin by going in-depth into mindfulness as a concept and learn the most effective mindfulness techniques, including meditation, body scans and more.
We discuss the important connection between empathy and mindful listening by teaching you how to become more empathetic through tried and tested techniques, as well as how to recognise and avoid the cognitive biases that get in the way of empathy.
Lastly, we cover the most effective, simple and fun mindful exercises to ensure that you become a trusted, selfless and truly mindful listener.
What You Will Learn:
- How to become mindful through meditative and other highly effective techniques
- A detailed guide to mindful listening, including the benefits and the conversational and body language techniques
- A complete guide to empathy, including traits, methods and techniques to develop deep and lasting empathy
- The most effective and practical mindful listening exercises for all ages
Benefits of Taking this Course:
- Heal broken relationships at home and at work by connecting mindfully and selflessly
- Take your career to the next level by making deep and meaningful connections with clients, partners and co-workers
- Improve your health by avoiding stress, anger and frustration
- Rediscover your love and appreciation for the people in your life
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- A full definition of mindfulness
- Important mindfulness tips
- A complete step-by-step guide to performing mindful meditation, the body scan, mindful seeing, and the raisin technique
In this module, you will learn:
- The benefits of mindful listening, both personally and professionally
- A guide to developing pre-conversation mindfulness
- A complete guide to the best mindful listening body language techniques
- How to wait your turn, prepare responses and use affirmation to effectively achieve mindful listening
In this module, you will learn:
- The importance of empathy to mindful listening
- The traits of empathetic people
- The different types of empathy
- The cognitive biases that affect mindful listening and how to avoid them
- How to develop empathy
In this module, you will learn:
- The following highly effective mindful listening exercises:
- Mindful listening group exercise
- Timed mindful listening exercise
- Mindful listening playback
- Mindful sounds
- Broken telephone

of achievement
This certificate is presented to
Your Name

For completing the
Mindful Listening Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.

Kusaya Khrongpanya
A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron
I've been out of the educational loop for the past five years now and was a little worried about starting a new course. All I can say is I certainly had nothing to worry about! Everything was set out so clearly for me to read and it was one of the most informative courses I've ever taken. I've soaked everything in like a sponge! You can't beat knowing you've got all the information sat waiting for you whenever you need a quick recap. Thank you New Skills Academy, my future can now begin thanks to you! I can't wait to get started!

Kirsty Brookes
There are some fantastic courses on offer and they are set out in a simple, easy step by step way to help with home learning. I like how they are set out in small modules with a quiz at the end. It made it easier for me to take on board what I was being taught.
When I needed to contact someone about the course, they responded quickly to my emails and helped me solve my issues. I like that there is no time scale on completing the course so that I can pick up where I left off after a break from learning.
I would recommend learning with New Skills Academy to anyone wanting to improve their skills.

Katherine Andrew
I decided to take this course to help me understand my 8 year old son with ADHD and ASD.
I managed to join the course and find the site with ease and after making my payment it was easy to start to find my documents and download my test sheets after the relevant modules.
I found other links which I am yet to explore further and can see me contacting a few of the organisations mentioned. I now am to put some strategies to the test.
The information was useful and I learnt a lot and got a certificate at the end. Thank you.

Nicki Openshaw
Very Informative course, breaks everything down easily into simple steps.Thank you.

Nicola Hovell
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Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson

The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke