Problem Solving Certificate
Why you should study with us
Problem Solving Certificate Course
Problem solving is a skill that you need in every single area of your life. From facing unexpected issues at home to confronting workplace challenges, problem solving skills are essential. For those in the business world, not having these skills can be the difference between lucrative success and massive failure. Coming up with ways in which to identify, address and solve problems is not always easy. Thankfully, there are a few key techniques and methods that you can master, making problem solving a much less daunting task.
This course goes into detail regarding problem solving, including the important problem solving skills that you need to develop. We begin by giving you a brief introduction to problem solving, along with a discussion of the very basic steps involved. Next, we discuss the process that you can go through in order to identify why a problem is occurring, along with a step-by-step guide to implementing this strategy in your life. We also review a four-phase problem solving technique that is commonly used in workplaces across the UK. Finally, we review the five steps you need to correct an issue once you have identified it.
You will Learn:
- The basic steps involved in solving any problem
- How to determine the root cause of any issue
- How to use one of the most popular problem solving methods currently used in most industries across the country
- How to come up with a series of solutions that may address the issue
- The importance of post-implementation testing and evaluation
Benefits of Taking this Course:
- Learning how to use the five whys of root cause analysis in order to quickly identify the true issue
- Learning the four phases of the PDCA problem solving model
- Understanding the role of collaboration in problem solving attempts
- Learning why you should not rush or judge yourself during the ideas generation process
- Learning what steps to take if the first potential solution does not address or solve the problem at hand
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Problem Solving Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
An excellent course that looks great on any CV and opens career doors. Having an industry-recognised qualification is useful in any line of work.
I have not yet completed the course but anticipate being able to use the skills learned to broadening my careers options. Would highly recommend this course. It has plenty of supplementary material for the user and is as in-depth as it is comprehensive.
Love the flexibility of the course which allows the user to study in his/her own time which is great for those in full time employment or those with family commitments. Excellent course this far.
Richard Barker
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
The course is simple and easy to follow, the videos are a great way to see it all in action, the pictures are a great way for you to get some inspiration too especially with the nail art. I have referred this course to a friend already.
Lindsay Todd
This course was very informative and i loved that it could be done at my own pace and not have deadlines to reach.
Even my dog loved the benefits and being my practice dummy!
Nicky Corbett
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
I was pleased to find the course I wanted at such a reasonable price. The system is really easy to use and the information given is clear and precise.
I like the fact you can print each module as I like to make hand written notes when studying. The course has provided me with a better understanding of the construction industry, even with all the reading it kept me interested throughout.
The customer service was prompt and very helpful, and I love that you can take your own time in completing the course.
I look forward to completing new courses in the future, Thank You!
Samantha Norman
Problem Solving Certificate Course
Problem solving is a skill that you need in every single area of your life. From facing unexpected issues at home to confronting workplace challenges, problem solving skills are essential. For those in the business world, not having these skills can be the difference between lucrative success and massive failure. Coming up with ways in which to identify, address and solve problems is not always easy. Thankfully, there are a few key techniques and methods that you can master, making problem solving a much less daunting task.
This course goes into detail regarding problem solving, including the important problem solving skills that you need to develop. We begin by giving you a brief introduction to problem solving, along with a discussion of the very basic steps involved. Next, we discuss the process that you can go through in order to identify why a problem is occurring, along with a step-by-step guide to implementing this strategy in your life. We also review a four-phase problem solving technique that is commonly used in workplaces across the UK. Finally, we review the five steps you need to correct an issue once you have identified it.
You will Learn:
- The basic steps involved in solving any problem
- How to determine the root cause of any issue
- How to use one of the most popular problem solving methods currently used in most industries across the country
- How to come up with a series of solutions that may address the issue
- The importance of post-implementation testing and evaluation
Benefits of Taking this Course:
- Learning how to use the five whys of root cause analysis in order to quickly identify the true issue
- Learning the four phases of the PDCA problem solving model
- Understanding the role of collaboration in problem solving attempts
- Learning why you should not rush or judge yourself during the ideas generation process
- Learning what steps to take if the first potential solution does not address or solve the problem at hand
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Problem Solving Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
An excellent course that looks great on any CV and opens career doors. Having an industry-recognised qualification is useful in any line of work.
I have not yet completed the course but anticipate being able to use the skills learned to broadening my careers options. Would highly recommend this course. It has plenty of supplementary material for the user and is as in-depth as it is comprehensive.
Love the flexibility of the course which allows the user to study in his/her own time which is great for those in full time employment or those with family commitments. Excellent course this far.
Richard Barker
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
The course is simple and easy to follow, the videos are a great way to see it all in action, the pictures are a great way for you to get some inspiration too especially with the nail art. I have referred this course to a friend already.
Lindsay Todd
This course was very informative and i loved that it could be done at my own pace and not have deadlines to reach.
Even my dog loved the benefits and being my practice dummy!
Nicky Corbett
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
I was pleased to find the course I wanted at such a reasonable price. The system is really easy to use and the information given is clear and precise.
I like the fact you can print each module as I like to make hand written notes when studying. The course has provided me with a better understanding of the construction industry, even with all the reading it kept me interested throughout.
The customer service was prompt and very helpful, and I love that you can take your own time in completing the course.
I look forward to completing new courses in the future, Thank You!
Samantha Norman
Why you should study with us
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This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
