Problem Solving Certification

Problem Solving Certification

Problem solving is a skill that you need in every single area of your life. From facing unexpected issues at home to confronting workplace challenges, problem solving skills are essential.

For those in the business world, not having these skills can be the difference between lucrative success and massive failure. Coming up with ways in which to identify, address and solve problems is not always easy. Thankfully, there are a few key techniques and methods that you can master, making problem solving a much less daunting task.

This course goes into detail regarding problem solving, including the important problem solving skills that you need to develop. We begin by giving you a brief introduction to problem solving, along with a discussion of the very basic steps involved. Next, we discuss the process that you can go through in order to identify why a problem is occurring, along with a step-by-step guide to implementing this strategy in your life.

We also review a four-phase problem solving technique that is commonly used in workplaces across the UK. Finally, we review the five steps you need to correct an issue once you have identified it.

You will Learn:

  • The basic steps involved in solving any problem
  • How to determine the root cause of any issue
  • How to use one of the most popular problem solving methods currently used in most industries across the country
  • How to come up with a series of solutions that may address the issue
  • The importance of post-implementation testing and evaluation

Benefits of Taking this Course:

  • Learning how to use the five whys of root cause analysis in order to quickly identify the true issue
  • Learning the four phases of the PDCA problem solving model
  • Understanding the role of collaboration in problem solving attempts
  • Learning why you should not rush or judge yourself during the ideas generation process
  • Learning what steps to take if the first potential solution does not address or solve the problem at hand

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Problem Solving Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Really good course that covered lots of different areas within events planning. I liked that, if there were any questions you got wrong on the tests, you could find out which ones and try again. Lots of case studies to look through too.

Hannah Lemmon

Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!

Justina Pavliukoviciene

I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.

The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.

Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.

Laura Malcom

Great teaching layout for each module. Clear and easy to follow studying method.

I found this way of learning perfect for me, as I could study at my own pace in the comfort of my home. Being dyslexic, I enjoyed studying the modules in my own time. Support always on hand if needed, plus a bonus of being able to print off each module to add my own notes.

Easy to use layout of the course, allowed myself to swiftly go through each module, with a small test at the end of each module before moving on, making sure the knowledge had sunk in! With a final Test at the end to complete the Diploma. I would recommend this site to others, looking to add to their skill set.

Gemma Russell

I am on the 4th module and so far I have to say I am really enjoying it.
I have already learnt so much that I never knew before about the human body.
I started this course because I am currently getting into health and fitness to make a better life and future for myself and so I know what is right and wrong when I exercise or with what I am putting into my body.
The layout is really easy to understand and follow, the questions at the end of each module is really helpful too as refreshes what you have already read and learnt. Overall, I am pretty addicted to the course and getting through it quick. Definitely worth the money.

Michelle Paddick

As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!

For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!

Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!

Amy Knight

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$25.00

Problem Solving Certification

Problem solving is a skill that you need in every single area of your life. From facing unexpected issues at home to confronting workplace challenges, problem solving skills are essential.

For those in the business world, not having these skills can be the difference between lucrative success and massive failure. Coming up with ways in which to identify, address and solve problems is not always easy. Thankfully, there are a few key techniques and methods that you can master, making problem solving a much less daunting task.

This course goes into detail regarding problem solving, including the important problem solving skills that you need to develop. We begin by giving you a brief introduction to problem solving, along with a discussion of the very basic steps involved. Next, we discuss the process that you can go through in order to identify why a problem is occurring, along with a step-by-step guide to implementing this strategy in your life.

We also review a four-phase problem solving technique that is commonly used in workplaces across the UK. Finally, we review the five steps you need to correct an issue once you have identified it.

You will Learn:

  • The basic steps involved in solving any problem
  • How to determine the root cause of any issue
  • How to use one of the most popular problem solving methods currently used in most industries across the country
  • How to come up with a series of solutions that may address the issue
  • The importance of post-implementation testing and evaluation

Benefits of Taking this Course:

  • Learning how to use the five whys of root cause analysis in order to quickly identify the true issue
  • Learning the four phases of the PDCA problem solving model
  • Understanding the role of collaboration in problem solving attempts
  • Learning why you should not rush or judge yourself during the ideas generation process
  • Learning what steps to take if the first potential solution does not address or solve the problem at hand

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Problem Solving Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Really good course that covered lots of different areas within events planning. I liked that, if there were any questions you got wrong on the tests, you could find out which ones and try again. Lots of case studies to look through too.

Hannah Lemmon

Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!

Justina Pavliukoviciene

I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.

The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.

Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.

Laura Malcom

Great teaching layout for each module. Clear and easy to follow studying method.

I found this way of learning perfect for me, as I could study at my own pace in the comfort of my home. Being dyslexic, I enjoyed studying the modules in my own time. Support always on hand if needed, plus a bonus of being able to print off each module to add my own notes.

Easy to use layout of the course, allowed myself to swiftly go through each module, with a small test at the end of each module before moving on, making sure the knowledge had sunk in! With a final Test at the end to complete the Diploma. I would recommend this site to others, looking to add to their skill set.

Gemma Russell

I am on the 4th module and so far I have to say I am really enjoying it.
I have already learnt so much that I never knew before about the human body.
I started this course because I am currently getting into health and fitness to make a better life and future for myself and so I know what is right and wrong when I exercise or with what I am putting into my body.
The layout is really easy to understand and follow, the questions at the end of each module is really helpful too as refreshes what you have already read and learnt. Overall, I am pretty addicted to the course and getting through it quick. Definitely worth the money.

Michelle Paddick

As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!

For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!

Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!

Amy Knight

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