Achieving Sales on the Telephone Certification
Why you should study with us
Achieving Sales on the Telephone Certification
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry. You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple choice test. When passing the test, you will receive your certification in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certification, or you can have the certification posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere that is suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My course was the Pet Sitting and Dog Walking course. It is quite an interesting course! It was perfect to learn, and this what I was looking for.
Easy and clear to understand with many helpful pictures, very helpful extra information, very informative. I really enjoyed studying this course. For me it was fun ? I studied when I have had time, which is great for me in addition to my current job.
I hope I can start soon my new career with my newly learned skills. I am so excited. Fully accredited course which is important for me. I will definitely recommend New Skills Academy!
Tamas Fekete
A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.
Jo Kesbey
Amanda Groom
After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.
Shaun Paskin
Highly recommended ,with good and clear quality and content ,simply lead in payroll world ,absolutely amazing way to gain knowledge and skills for help kick career.
Pete Musial
This course was fun and flexible. I could study it at my own convenience, leaving it and going back to it in between my other commitments. I was then required to answer a few multiple choice questions at the end in order to receive my certificate which is stored in my account so that I can download it at any time. It is a good qualification to add to my CV when looking to work with pets. I really enjoyed it and it will benefit me in my future career plans. I would definitely recommend it to friends and family.
Stacey Baigan
Achieving Sales on the Telephone Certification
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry. You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple choice test. When passing the test, you will receive your certification in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certification, or you can have the certification posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere that is suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My course was the Pet Sitting and Dog Walking course. It is quite an interesting course! It was perfect to learn, and this what I was looking for.
Easy and clear to understand with many helpful pictures, very helpful extra information, very informative. I really enjoyed studying this course. For me it was fun ? I studied when I have had time, which is great for me in addition to my current job.
I hope I can start soon my new career with my newly learned skills. I am so excited. Fully accredited course which is important for me. I will definitely recommend New Skills Academy!
Tamas Fekete
A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.
Jo Kesbey
Amanda Groom
After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.
Shaun Paskin
Highly recommended ,with good and clear quality and content ,simply lead in payroll world ,absolutely amazing way to gain knowledge and skills for help kick career.
Pete Musial
This course was fun and flexible. I could study it at my own convenience, leaving it and going back to it in between my other commitments. I was then required to answer a few multiple choice questions at the end in order to receive my certificate which is stored in my account so that I can download it at any time. It is a good qualification to add to my CV when looking to work with pets. I really enjoyed it and it will benefit me in my future career plans. I would definitely recommend it to friends and family.
Stacey Baigan
Why you should study with us
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Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
