Sales Talk - Understanding the Jargon Certification

Sales Talk - Understanding the Jargon Certification

Every industry has its own jargon, and sales is no exception.

To an outsider, or those new to working in sales, these terms are often confusing.

Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.

In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.

You Will Learn:

  • Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
  • How sales talk works and the different types of selling approaches in common use
  • The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
  • Fifteen pieces of sales jargon that you need to learn
  • When you should not use sales jargon and the seven words and phrases you should never use

Benefits of Taking This Course:

  • If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
  • If you work with salespeople, this course will help you understand the terms they use
  • This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
  • If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Talk - Understanding the Jargon Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.

I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.

Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner

Stephen Rawlinson

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

Having just completed the Dyslexia Diploma in a few days I can honestly say I now have a much better knowledge of the condition and it gave me so much detail and information to learn in order to use in my teaching job. Very clear and easy to follow with great assessments at the end of each module. Also the multiple choice exam covered all of the important points I had learnt. Highly recommend this diploma. The fact I could study this online in my own time was a huge positive. I look forward to further study more diplomas related.

Carly Dawson

I rate this course very highly as this is a very in-depth informative online course that increased my knowledge in Marketing and has given me plenty of useful information to apply to my work.

It had a good framework of information followed by a worksheet so that you could test the knowledge that you’ve just learned. It provided a great deal of information broken down into easy to digest sections and was good value for money as well.

I would definitely recommend this course to others and I know that my brother has taken another course using this website also.

Hannah Pugh

The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.

Shaun Mulryne

Duration:
0.5 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$50.00

Sales Talk - Understanding the Jargon Certification

Every industry has its own jargon, and sales is no exception.

To an outsider, or those new to working in sales, these terms are often confusing.

Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.

In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.

You Will Learn:

  • Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
  • How sales talk works and the different types of selling approaches in common use
  • The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
  • Fifteen pieces of sales jargon that you need to learn
  • When you should not use sales jargon and the seven words and phrases you should never use

Benefits of Taking This Course:

  • If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
  • If you work with salespeople, this course will help you understand the terms they use
  • This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
  • If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Talk - Understanding the Jargon Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.

I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.

Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner

Stephen Rawlinson

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

Having just completed the Dyslexia Diploma in a few days I can honestly say I now have a much better knowledge of the condition and it gave me so much detail and information to learn in order to use in my teaching job. Very clear and easy to follow with great assessments at the end of each module. Also the multiple choice exam covered all of the important points I had learnt. Highly recommend this diploma. The fact I could study this online in my own time was a huge positive. I look forward to further study more diplomas related.

Carly Dawson

I rate this course very highly as this is a very in-depth informative online course that increased my knowledge in Marketing and has given me plenty of useful information to apply to my work.

It had a good framework of information followed by a worksheet so that you could test the knowledge that you’ve just learned. It provided a great deal of information broken down into easy to digest sections and was good value for money as well.

I would definitely recommend this course to others and I know that my brother has taken another course using this website also.

Hannah Pugh

The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.

Shaun Mulryne

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