Consumer Rights Awareness Certificate

Consumer Rights Course

Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your consumer rights can also help you stay one step ahead of unscrupulous sellers and unethical marketing campaigns. Every consumer is entitled to certain basic rights and any violation renders you liable for compensation. As a consumer, you can file your complaint in consumer courts and get the company blacklisted if they have breached their contract with you. Awareness of consumer rights helps improve fair trade practices and provides a balance of power between sellers and consumers.

You Will Learn:

  • How to define consumer rights, why they are important and how it helps to be aware of your rights
  • The fundamental consumer rights available to every customer including the right to choose, right to be informed, right to safety, right to basic needs and so on
  • How sale and purchase agreements work and what to do in case of violation of contract
  • How to identify unfair business terms and what to do if you are a victim of unethical practices
  • How to block, stop or complain about unsolicited direct marketing communications and how to protect your right to privacy

Benefits of Taking This Course:

  • There will be a reduced likelihood of getting duped or swindled over the purchase of products and services; you will learn how to identify a breach of contract
  • You can enjoy your right to privacy without getting disturbed due to unwanted communications
  • There are higher chances of enjoying more competitive prices and avoiding paying any hidden charges

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Consumer Rights Awareness Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

This online course gave me the opportunity to plan my study time around the rest of my day, instead of the other way around. I was able to study and work when I was at my peak energy, whether that’s early morning or late at night.

The course material was always accessible online, so there was no need to schedule special trips to a library either. It makes a good option for everyone who needs to keep the balance between their work and family commitments.

Simple and understandable language. I really recommend to anyone who would like to improve qualifications.

Urszula Jakobczak

It's very easy to use the website and you can access all the information you need to learn. The tutors are very quick to respond what makes even easier to understand and move on with the studies.

Very happy with the course.

Cindy Miceli

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing

Thank you This course was amazing I couldn't stop reading Like a hungry child

Tracey Boyce

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$80.00

Consumer Rights Course

Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your consumer rights can also help you stay one step ahead of unscrupulous sellers and unethical marketing campaigns. Every consumer is entitled to certain basic rights and any violation renders you liable for compensation. As a consumer, you can file your complaint in consumer courts and get the company blacklisted if they have breached their contract with you. Awareness of consumer rights helps improve fair trade practices and provides a balance of power between sellers and consumers.

You Will Learn:

  • How to define consumer rights, why they are important and how it helps to be aware of your rights
  • The fundamental consumer rights available to every customer including the right to choose, right to be informed, right to safety, right to basic needs and so on
  • How sale and purchase agreements work and what to do in case of violation of contract
  • How to identify unfair business terms and what to do if you are a victim of unethical practices
  • How to block, stop or complain about unsolicited direct marketing communications and how to protect your right to privacy

Benefits of Taking This Course:

  • There will be a reduced likelihood of getting duped or swindled over the purchase of products and services; you will learn how to identify a breach of contract
  • You can enjoy your right to privacy without getting disturbed due to unwanted communications
  • There are higher chances of enjoying more competitive prices and avoiding paying any hidden charges

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Consumer Rights Awareness Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

This online course gave me the opportunity to plan my study time around the rest of my day, instead of the other way around. I was able to study and work when I was at my peak energy, whether that’s early morning or late at night.

The course material was always accessible online, so there was no need to schedule special trips to a library either. It makes a good option for everyone who needs to keep the balance between their work and family commitments.

Simple and understandable language. I really recommend to anyone who would like to improve qualifications.

Urszula Jakobczak

It's very easy to use the website and you can access all the information you need to learn. The tutors are very quick to respond what makes even easier to understand and move on with the studies.

Very happy with the course.

Cindy Miceli

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing

Thank you This course was amazing I couldn't stop reading Like a hungry child

Tracey Boyce

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

Why you should study with us

Learn with confidence...

Free Course RRP $100

Get a FREE Course

Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.

What our students say about us...