Improving Personal Effectiveness Certification
Why you should study with us
Improving Personal Effectiveness Certification
Improving personal effectiveness enriches the life and capacities of the individual, and when applied across organisations is a formidable tool to enhance efficiency and productivity. The skills and tools this course provides will help you and your organisation become more effective at managing your most valuable resources, including your time.
The knowledge, skills and tools to become effective in your personal and professional life are learnt, not inherited. This means that no matter where you are at the moment; there is always room for improvement.
Many organisations try and cut costs to drive profits, when in reality improving the effectiveness of existing resources is a much more practical, rapid and valuable way to drive profits.
For employers, managers and leaders, you will find how to steer your workforce to perform with more efficacy. For employees, workers and staff, you will learn how to excel in your job and create more opportunities for your career path.
This course is sourced from credible scientific research and studies, giving you empirically, results driven content that will maximise your ability to be effective. This course contains written material that clearly and succinctly gets to the heart of improving personal effectiveness.
It also contains practical tools, exercises, tests and worksheets to apply the knowledge you gain and reinforce it through experiential learning.
What you will learn
This course will teach you:
- How personal effectiveness is crucial to getting fulfilment out of life
- The habits of effective and ineffective individuals
- How habits are formed and how to change ineffective habits
- How workplace behaviour affects the ability to be effective
- How to deal with disruptive workplace behaviours and difficult situations
- How to set clear objectives and achievable goals
- Methods to effectively organise and prioritise tasks
- Methods to effectively manage time
- Methods to deal with stressful situations and stay motivated
- Workplace skills and their importance
- How to effectively conduct meetings
- How to effectively lobby and gain influence
This course provides a thorough explanation of all these topics and more. Upon completion of this course you will understand how to maximise your effectiveness and have the tools you need to do so. In our fast paced modern lives time often seems to be slipping away, when in reality it is simply not being managed effectively. Learn how to prioritise your time to get the most out of your life and become the most effective version of you possible, with immense rewards.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- Define personal effectiveness and the critical role it plays in success and fulfilment in all areas of life
- Understand the habits of effective and ineffective people and recognise these habits within ourselves
- Understand how our habits are formed, reinforced and maintained
- Learn how to shift ineffective habits to effective habits and create lasting change
- Understand workplace behaviour and how it affects the realisation of organisational goals
- Learn how you can discern disruptive workplace behaviours in yourself and in colleagues
- Identify the main causes of disruptive behaviour in the workplace
- Grasp the importance of feedback with respect to workplace behaviour
- Understanding the value of direction and setting clear objectives
- Learning how to define priorities and act on them
- Teaching the foundations of time management and tools for success
- Develop the skills needed to make stepwise progress towards bigger accomplishments
- Obtain a general overview of some key workplace skills and their importance
- Understand how to conduct successful meetings and improve meeting effectiveness
- Learn how to properly lead a meeting and create a conductive meeting environment
- Grasp the importance of lobbying and how to gain influence over others
- Understand the power of personal development when it comes to your own effectiveness
- Discover the qualities, traits and skills which make you most effective
- Find out how your emotions are driving unconscious behaviours that hinder you
- Learn how to inspire yourself and focus on positive emotions
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improving Personal Effectiveness Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course because I was able to study at anytime and anywhere from my phone, when my little daughter was sleeping. I like working with people and this course offered me more knowledge about the best way to treat a customer.
This diploma will help me get a better job in the future. After each module there is a short test and at the end of the course there is another overall longer test so it’s best to read and understand each module properly.
I definitely recommend this course to everyone who wants to improve their customer service skills.
Lavinia Poara
I wanted a qualification to back up the practical experience I had gained in my last job. I found logging in and navigating the site very easy and I really like the flexibility it gave me; being able to study around my usual working day. The topics were well laid out and explained and I understood well through relevant examples.
The test at the end was straightforward however some rewording of the multiple answers would make it more understandable. But otherwise I'm really happy with this course and I have actually learnt more than I expected.
I would not hesitate to use this company again and have in fact bought another course since.
Jenna Woollon
This course has changed my life. It has opened a lot of door and when I apply for jobs it adds distinction to my CV.
It is easy to take time out after work or on a Sunday and it never gets boring. Your mind is filled with new skills and more information that you would love too use in the real world.
I cannot fault this course. I am now applying for University and completing this course will show how dedicated I am to learning.
Faith Bologun
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
I must honestly say that this course website is a great help for learning new information on previous courses as I did a Premiere Animal Care 1 year course.
Ever since my mum introduced me to this website and got me on the "Dog Grooming Diploma" course through New Skills , we also came across many other great courses and offers and not only did I learn new skills, techniques and information while working on my modules my previous knowledge on dog care expanded tremendously!
I would definitely recommend this website to friends and family to help them gain skills, experience and knowledge on whatever job they are hoping to get with the qualifications from their chosen course.
Parmjit Uppal
An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.
Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.
Grazia Marino
Improving Personal Effectiveness Certification
Improving personal effectiveness enriches the life and capacities of the individual, and when applied across organisations is a formidable tool to enhance efficiency and productivity. The skills and tools this course provides will help you and your organisation become more effective at managing your most valuable resources, including your time.
The knowledge, skills and tools to become effective in your personal and professional life are learnt, not inherited. This means that no matter where you are at the moment; there is always room for improvement.
Many organisations try and cut costs to drive profits, when in reality improving the effectiveness of existing resources is a much more practical, rapid and valuable way to drive profits.
For employers, managers and leaders, you will find how to steer your workforce to perform with more efficacy. For employees, workers and staff, you will learn how to excel in your job and create more opportunities for your career path.
This course is sourced from credible scientific research and studies, giving you empirically, results driven content that will maximise your ability to be effective. This course contains written material that clearly and succinctly gets to the heart of improving personal effectiveness.
It also contains practical tools, exercises, tests and worksheets to apply the knowledge you gain and reinforce it through experiential learning.
What you will learn
This course will teach you:
- How personal effectiveness is crucial to getting fulfilment out of life
- The habits of effective and ineffective individuals
- How habits are formed and how to change ineffective habits
- How workplace behaviour affects the ability to be effective
- How to deal with disruptive workplace behaviours and difficult situations
- How to set clear objectives and achievable goals
- Methods to effectively organise and prioritise tasks
- Methods to effectively manage time
- Methods to deal with stressful situations and stay motivated
- Workplace skills and their importance
- How to effectively conduct meetings
- How to effectively lobby and gain influence
This course provides a thorough explanation of all these topics and more. Upon completion of this course you will understand how to maximise your effectiveness and have the tools you need to do so. In our fast paced modern lives time often seems to be slipping away, when in reality it is simply not being managed effectively. Learn how to prioritise your time to get the most out of your life and become the most effective version of you possible, with immense rewards.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- Define personal effectiveness and the critical role it plays in success and fulfilment in all areas of life
- Understand the habits of effective and ineffective people and recognise these habits within ourselves
- Understand how our habits are formed, reinforced and maintained
- Learn how to shift ineffective habits to effective habits and create lasting change
- Understand workplace behaviour and how it affects the realisation of organisational goals
- Learn how you can discern disruptive workplace behaviours in yourself and in colleagues
- Identify the main causes of disruptive behaviour in the workplace
- Grasp the importance of feedback with respect to workplace behaviour
- Understanding the value of direction and setting clear objectives
- Learning how to define priorities and act on them
- Teaching the foundations of time management and tools for success
- Develop the skills needed to make stepwise progress towards bigger accomplishments
- Obtain a general overview of some key workplace skills and their importance
- Understand how to conduct successful meetings and improve meeting effectiveness
- Learn how to properly lead a meeting and create a conductive meeting environment
- Grasp the importance of lobbying and how to gain influence over others
- Understand the power of personal development when it comes to your own effectiveness
- Discover the qualities, traits and skills which make you most effective
- Find out how your emotions are driving unconscious behaviours that hinder you
- Learn how to inspire yourself and focus on positive emotions
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improving Personal Effectiveness Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course because I was able to study at anytime and anywhere from my phone, when my little daughter was sleeping. I like working with people and this course offered me more knowledge about the best way to treat a customer.
This diploma will help me get a better job in the future. After each module there is a short test and at the end of the course there is another overall longer test so it’s best to read and understand each module properly.
I definitely recommend this course to everyone who wants to improve their customer service skills.
Lavinia Poara
I wanted a qualification to back up the practical experience I had gained in my last job. I found logging in and navigating the site very easy and I really like the flexibility it gave me; being able to study around my usual working day. The topics were well laid out and explained and I understood well through relevant examples.
The test at the end was straightforward however some rewording of the multiple answers would make it more understandable. But otherwise I'm really happy with this course and I have actually learnt more than I expected.
I would not hesitate to use this company again and have in fact bought another course since.
Jenna Woollon
This course has changed my life. It has opened a lot of door and when I apply for jobs it adds distinction to my CV.
It is easy to take time out after work or on a Sunday and it never gets boring. Your mind is filled with new skills and more information that you would love too use in the real world.
I cannot fault this course. I am now applying for University and completing this course will show how dedicated I am to learning.
Faith Bologun
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
I must honestly say that this course website is a great help for learning new information on previous courses as I did a Premiere Animal Care 1 year course.
Ever since my mum introduced me to this website and got me on the "Dog Grooming Diploma" course through New Skills , we also came across many other great courses and offers and not only did I learn new skills, techniques and information while working on my modules my previous knowledge on dog care expanded tremendously!
I would definitely recommend this website to friends and family to help them gain skills, experience and knowledge on whatever job they are hoping to get with the qualifications from their chosen course.
Parmjit Uppal
An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.
Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.
Grazia Marino
Why you should study with us
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This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
