Sales Talk - Understanding the Jargon Certificate

Sales Talk - Understanding the Jargon Certificate Course

Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.

You Will Learn:

  • Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
  • How sales talk works and the different types of selling approaches in common use
  • The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
  • Fifteen pieces of sales jargon that you need to learn
  • When you should not use sales jargon and the seven words and phrases you should never use

Benefits of Taking This Course:

  • If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
  • If you work with salespeople, this course will help you understand the terms they use
  • This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
  • If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Talk - Understanding the Jargon Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

loved this course. I feel I could start my own business if I choose to but I prefer working for a company that is already established.

I found this course easy to understand and follow and found it highly useful that I could pick it up and leave it as I wished so I could fit it in around my life.
I am currently scouring the internet and papers and phoning companies in order to find myself employment with in this field of work.

I cannot thank this company enough for enabling me to fulfil a life dream of working with animals.

Lorraine Redknapp

My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

Zsuzsanna Horak

Excellent course was very informative and I thoroughly enjoyed completing it. Compiled of perfect size modules – not too long or short, to the point and excellent value for money.

Great idea to be able to print off each module to not only keep but to be able to refer to for the final exam at the end. Would highly recommend anyone who owns a pet of any type as all the information is relative all round. Great for anyone setting up a business involving pets just as much as a pet owner.

Course run very well and easy to access.

Vanessa Lewer

I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.

Kaoutar Lenabdeljilil

Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

Daniel Gordon

Excellent. Simple to use interface, with clearly written and relevant material. I'm feeling confident with my career change choice, thanks to this course.

Richard Britten

Duration:
0.50 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
£40.00

Sales Talk - Understanding the Jargon Certificate Course

Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.

You Will Learn:

  • Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
  • How sales talk works and the different types of selling approaches in common use
  • The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
  • Fifteen pieces of sales jargon that you need to learn
  • When you should not use sales jargon and the seven words and phrases you should never use

Benefits of Taking This Course:

  • If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
  • If you work with salespeople, this course will help you understand the terms they use
  • This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
  • If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Talk - Understanding the Jargon Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

loved this course. I feel I could start my own business if I choose to but I prefer working for a company that is already established.

I found this course easy to understand and follow and found it highly useful that I could pick it up and leave it as I wished so I could fit it in around my life.
I am currently scouring the internet and papers and phoning companies in order to find myself employment with in this field of work.

I cannot thank this company enough for enabling me to fulfil a life dream of working with animals.

Lorraine Redknapp

My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

Zsuzsanna Horak

Excellent course was very informative and I thoroughly enjoyed completing it. Compiled of perfect size modules – not too long or short, to the point and excellent value for money.

Great idea to be able to print off each module to not only keep but to be able to refer to for the final exam at the end. Would highly recommend anyone who owns a pet of any type as all the information is relative all round. Great for anyone setting up a business involving pets just as much as a pet owner.

Course run very well and easy to access.

Vanessa Lewer

I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.

Kaoutar Lenabdeljilil

Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

Daniel Gordon

Excellent. Simple to use interface, with clearly written and relevant material. I'm feeling confident with my career change choice, thanks to this course.

Richard Britten

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