Gaining Customer Testimonials Certificate

Gaining Customer Testimonials Certificate Course

Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation.

However, obtaining strong testimonials requires good timing, a basic understanding of consumer psychology and an understanding of how a testimonial should be structured.

This course will teach you how to get clear, persuasive testimonials from satisfied customers.

You will Learn:

  • Why customer testimonials should play a key role in your marketing and advertising strategy and the components of a strong testimonial
  • When to ask a satisfied customer for a testimonial
  • How to use structured e-mails, surveys and feedback forms in order to help you compile a great testimonial
  • How to solicit feedback without breaking the law or misrepresenting your product

Benefits of taking this Course:

  • Business owners from all industry sectors will benefit from learning how to get testimonials that will help drive future sales
  • If your job entails putting together marketing material, this course will teach you how to add testimonials that will entice potential customers
  • If you work in after-sales or customer support, this course will help you request and obtain useful feedback from customers that will not only form the basis for testimonials, but will also help improve your company’s products
  • If you are a business owner, this course will help you understand and comply with your duties under the law with regards to the use of testimonials

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Gaining Customer Testimonials Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I found this course very easy reading and thoroughly understandable. It was very well put together and you could always go back into the exact page that you left. It was very easy to leave notes and could always go back into them for a refresher.

This course was very well thought threw and easy to move through each section. The self-assessment at the end of each section was very helpful and refreshes key elements that you needed. To be able to print this off was good as it provided a guide for yourself.

I would recommend to my friends.

Sandra Thomas

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)

The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak

The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.

The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.

Lisa Hayden

This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!

Christine Kim Grace De Guzman

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Gaining Customer Testimonials Certificate Course

Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation.

However, obtaining strong testimonials requires good timing, a basic understanding of consumer psychology and an understanding of how a testimonial should be structured.

This course will teach you how to get clear, persuasive testimonials from satisfied customers.

You will Learn:

  • Why customer testimonials should play a key role in your marketing and advertising strategy and the components of a strong testimonial
  • When to ask a satisfied customer for a testimonial
  • How to use structured e-mails, surveys and feedback forms in order to help you compile a great testimonial
  • How to solicit feedback without breaking the law or misrepresenting your product

Benefits of taking this Course:

  • Business owners from all industry sectors will benefit from learning how to get testimonials that will help drive future sales
  • If your job entails putting together marketing material, this course will teach you how to add testimonials that will entice potential customers
  • If you work in after-sales or customer support, this course will help you request and obtain useful feedback from customers that will not only form the basis for testimonials, but will also help improve your company’s products
  • If you are a business owner, this course will help you understand and comply with your duties under the law with regards to the use of testimonials

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Gaining Customer Testimonials Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I found this course very easy reading and thoroughly understandable. It was very well put together and you could always go back into the exact page that you left. It was very easy to leave notes and could always go back into them for a refresher.

This course was very well thought threw and easy to move through each section. The self-assessment at the end of each section was very helpful and refreshes key elements that you needed. To be able to print this off was good as it provided a guide for yourself.

I would recommend to my friends.

Sandra Thomas

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)

The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak

The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.

The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.

Lisa Hayden

This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!

Christine Kim Grace De Guzman

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

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