Sales Talk - Understanding the Jargon Certificate
Why you should study with us
Sales Talk - Understanding the Jargon Certificate Course
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This is brilliant I couldn't of had a better course to do having the videos as well help so much
Ellis Gardiner
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
This was the first online course I’ve funded myself and I was apprehensive as you don’t really know what you’re going to get!
However, I’m happy to report that this course has given me a really good grounding in Child Psychology and has whet my appetite to pursue some of the content in more detail under my own steam.
When I had questions, the Support Team’s responses were lightning fast and reassuring and for the fee paid and the experience I’ve had this has been great value for money and a firm foundation on which to build in the future.
Thank you New Skills Academy!
Tom Shires
I love being able to study from home, the site is easy to use and I like being able to just log in and study for as long as I have free then pick it up again the next day or a week later. I lost my job suddenly with no notice and decided to take the opportunity to get back into something new I intended to do long ago but just never had the time or money to do so. The great prices for online learning and being able to learn from home whilst doing part time work have helped out so much when on a budget and being unable to be able attend full time college courses.
Kirsten Owen
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
Sales Talk - Understanding the Jargon Certificate Course
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This is brilliant I couldn't of had a better course to do having the videos as well help so much
Ellis Gardiner
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
This was the first online course I’ve funded myself and I was apprehensive as you don’t really know what you’re going to get!
However, I’m happy to report that this course has given me a really good grounding in Child Psychology and has whet my appetite to pursue some of the content in more detail under my own steam.
When I had questions, the Support Team’s responses were lightning fast and reassuring and for the fee paid and the experience I’ve had this has been great value for money and a firm foundation on which to build in the future.
Thank you New Skills Academy!
Tom Shires
I love being able to study from home, the site is easy to use and I like being able to just log in and study for as long as I have free then pick it up again the next day or a week later. I lost my job suddenly with no notice and decided to take the opportunity to get back into something new I intended to do long ago but just never had the time or money to do so. The great prices for online learning and being able to learn from home whilst doing part time work have helped out so much when on a budget and being unable to be able attend full time college courses.
Kirsten Owen
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
Why you should study with us
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I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
