Sales Talk - Understanding the Jargon Certificate
Why you should study with us
Sales Talk - Understanding the Jargon Certificate Course
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
I've completed the course and have started to prepare myself as a mobile nail technician.
The online course was easy to understand and the videos were a good way to practice step by step.
Many thanks
Fiona Lobley
As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.
I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.
I enjoyed the course and feel I have bettered myself and my job role as a PA
Linzy Small
I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.
Sharon Hart
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
This course was fun and flexible. I could study it at my own convenience, leaving it and going back to it in between my other commitments. I was then required to answer a few multiple choice questions at the end in order to receive my certificate which is stored in my account so that I can download it at any time. It is a good qualification to add to my CV when looking to work with pets. I really enjoyed it and it will benefit me in my future career plans. I would definitely recommend it to friends and family.
Stacey Baigan
Sales Talk - Understanding the Jargon Certificate Course
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out. In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.50 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
I've completed the course and have started to prepare myself as a mobile nail technician.
The online course was easy to understand and the videos were a good way to practice step by step.
Many thanks
Fiona Lobley
As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.
I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.
I enjoyed the course and feel I have bettered myself and my job role as a PA
Linzy Small
I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.
Sharon Hart
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
This course was fun and flexible. I could study it at my own convenience, leaving it and going back to it in between my other commitments. I was then required to answer a few multiple choice questions at the end in order to receive my certificate which is stored in my account so that I can download it at any time. It is a good qualification to add to my CV when looking to work with pets. I really enjoyed it and it will benefit me in my future career plans. I would definitely recommend it to friends and family.
Stacey Baigan
Why you should study with us
Learn with confidence...
RRP
$100
Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.What our students say about us...
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
