Travel & Tourism Certification
Why you should study with us
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.
The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.
This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.
Gemma Bytheway
A very helpful and well-structured introduction to Complete Animal Care. I haven't completed all the course content and modules, but I am finding it is clear and easy to understand and the topics are presented with enough detail to enable a good understanding, but not overwhelm you!
Very straightforward process to access content, good value for money and there is an extensive range of free downloadable resources relating to the course.
While learning at my own pace, the course is giving me all the information I need to start my dream career. I have already and will continue to highly recommend New Skills Academy!
Jenna Griffin
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
This is an absolutely brilliant course, I really enjoyed it and it consists of very detailed information. The test at the end was slightly tricky so it’s important to pay attention to all aspects of the course content. I would highly recommend this course to anyone thinking of becoming a wedding planner, with an interest in this topic or even to anyone who is getting married as there’s a lot of information which could be found useful and certain things that give you good ideas. I loved this course and I’m sad it’s over. It was definitely brilliant from start to finish and is great value for money!
Natasha Boreland
An excellent course that looks great on any CV and opens career doors. Having an industry-recognised qualification is useful in any line of work.
I have not yet completed the course but anticipate being able to use the skills learned to broadening my careers options. Would highly recommend this course. It has plenty of supplementary material for the user and is as in-depth as it is comprehensive.
Love the flexibility of the course which allows the user to study in his/her own time which is great for those in full time employment or those with family commitments. Excellent course this far.
Richard Barker
Excellent course.
I enjoyed doing this course and I highly recommend it to everybody. Thank you very much. Very helpful online teachers there 24/7 would do another course in a blink of an eye, easy set up and very helpful, now on my way to my career. Happy me.
Diana Dixon
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.
The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.
This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.
Gemma Bytheway
A very helpful and well-structured introduction to Complete Animal Care. I haven't completed all the course content and modules, but I am finding it is clear and easy to understand and the topics are presented with enough detail to enable a good understanding, but not overwhelm you!
Very straightforward process to access content, good value for money and there is an extensive range of free downloadable resources relating to the course.
While learning at my own pace, the course is giving me all the information I need to start my dream career. I have already and will continue to highly recommend New Skills Academy!
Jenna Griffin
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
This is an absolutely brilliant course, I really enjoyed it and it consists of very detailed information. The test at the end was slightly tricky so it’s important to pay attention to all aspects of the course content. I would highly recommend this course to anyone thinking of becoming a wedding planner, with an interest in this topic or even to anyone who is getting married as there’s a lot of information which could be found useful and certain things that give you good ideas. I loved this course and I’m sad it’s over. It was definitely brilliant from start to finish and is great value for money!
Natasha Boreland
An excellent course that looks great on any CV and opens career doors. Having an industry-recognised qualification is useful in any line of work.
I have not yet completed the course but anticipate being able to use the skills learned to broadening my careers options. Would highly recommend this course. It has plenty of supplementary material for the user and is as in-depth as it is comprehensive.
Love the flexibility of the course which allows the user to study in his/her own time which is great for those in full time employment or those with family commitments. Excellent course this far.
Richard Barker
Excellent course.
I enjoyed doing this course and I highly recommend it to everybody. Thank you very much. Very helpful online teachers there 24/7 would do another course in a blink of an eye, easy set up and very helpful, now on my way to my career. Happy me.
Diana Dixon
Why you should study with us
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Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
