Working in the Service Industry Certification

Working in the Service Industry

The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods.

The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

The good news is that anyone can work in the service industry.

Even without prior experience and educational background, you can work in the service industry.

However, if you'd like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

This course has been designed to help you learn everything you'd want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

What You Will Learn:

  • The definition of a service industry
  • Categories of the service industry
  • Projections into the service industry
  • Examples of service industries
  • Characteristics of the service industry
  • Drivers of rapid growth in the service industry
  • Reasons or ways the industry can set you up for success

Benefits of Taking the Course:

  • Understand the fundamentals of the service industry
  • Know how the industry is categorized
  • Understand what makes the service industry unique and what drives growth in the industry
  • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • The distinct attributes needed in the service industry
  • How working in the service industry can prepare you for success
  • The importance of money management and time management skills
  • How developing confidence and patience are key skills in the industry
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Working in the Service Industry Certification

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!

Kayley Jones

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

Clear and informative content, excellently delivered for students of all levels to easily undertake.

This course gave me a great level of understanding to confidently take on even further payroll related education. It filled in the gaps where my knowledge was not so strong, which I have now confidently applied to my day to day job.

A boost on my CV which I feel will make me more attractive to future employers. Overall excellent and highly recommended!

Alex Hooton

Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

Daniel Gordon

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

Excellent course. I enjoyed doing this course and I highly recommend it to everybody that start in the cleaning industry. Thank you very much.

David Sanchez

Duration:
3 hours

Access:
Lifetime Access

Learning Type:


Text based modules  Images  MP3 audio lessons 

Cost:
$110.00

Working in the Service Industry

The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods.

The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

The good news is that anyone can work in the service industry.

Even without prior experience and educational background, you can work in the service industry.

However, if you'd like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

This course has been designed to help you learn everything you'd want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

What You Will Learn:

  • The definition of a service industry
  • Categories of the service industry
  • Projections into the service industry
  • Examples of service industries
  • Characteristics of the service industry
  • Drivers of rapid growth in the service industry
  • Reasons or ways the industry can set you up for success

Benefits of Taking the Course:

  • Understand the fundamentals of the service industry
  • Know how the industry is categorized
  • Understand what makes the service industry unique and what drives growth in the industry
  • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • The distinct attributes needed in the service industry
  • How working in the service industry can prepare you for success
  • The importance of money management and time management skills
  • How developing confidence and patience are key skills in the industry
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Working in the Service Industry Certification

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!

Kayley Jones

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

Clear and informative content, excellently delivered for students of all levels to easily undertake.

This course gave me a great level of understanding to confidently take on even further payroll related education. It filled in the gaps where my knowledge was not so strong, which I have now confidently applied to my day to day job.

A boost on my CV which I feel will make me more attractive to future employers. Overall excellent and highly recommended!

Alex Hooton

Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

Daniel Gordon

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

Excellent course. I enjoyed doing this course and I highly recommend it to everybody that start in the cleaning industry. Thank you very much.

David Sanchez

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