Working in the Service Industry Certificate

Working in the Service Industry

The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

What You Will Learn:

  • The definition of a service industry
  • Categories of the service industry
  • Projections into the service industry
  • Examples of service industries
  • Characteristics of the service industry
  • Drivers of rapid growth in the service industry
  • Reasons or ways the industry can set you up for success

Benefits of Taking the Course:

  • Understand the fundamentals of the service industry
  • Know how the industry is categorised 
  • Understand what makes the service industry unique and what drives growth in the industry 
  • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

    Sharon Hart

    Amazing! New Skills Academy has helped me shape my life and improve my understanding of my chosen course, so simply and now I am that one step closer to achieving my goal. Such a simple yet professional system and easy to learn from.

    Would and will recommend to friends and family. A great way to learn without the price tag of going to University and saves a lot of time. Super easy to set up. 5 Star rating throughout the whole experience.

    Going to buy my sister the same course for a birthday gift, which is a great offer that they do.

    Louis Rees

    To be honest I was sceptical at first. There are many online courses to choose from but what intrigued me the most about this course is the number of modules (22 of them). This appeared to be more detailed than others. The reason I took this course is because I started a new role as a support tutor for a large training company. I already had some experience in working with learners who had special needs and learning difficulties but wanted more in-depth knowledge and tips to support my delivery. I also wanted to know more on the legal of side of SEN too. The course was offered at a large discount that did give me concerns! But I took the plunge and have been pleasantly surprised on how well it's been written and presented in manageable bite-size chunks. I was planning to study about a couple of hours a night but once I started I found it difficult to stop. It took me about 3 days to complete. The information is comprehensive but manageable. You can tell the person/persons who wrote this have a passion for supported learning and give practical strategies to support SEN and care about their sector and want to share their passion. Highly recommended study material. :-)

    John Glover

    Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.

    Felicity Sayers

    Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.

    Kathleen Walker

    My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

    I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

    Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

    Zsuzsanna Horak

    Duration:
    3 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  MP3 audio lessons 

    Cost:
    $120.00

    Working in the Service Industry

    The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

    The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

    This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

    What You Will Learn:

    • The definition of a service industry
    • Categories of the service industry
    • Projections into the service industry
    • Examples of service industries
    • Characteristics of the service industry
    • Drivers of rapid growth in the service industry
    • Reasons or ways the industry can set you up for success

    Benefits of Taking the Course:

    • Understand the fundamentals of the service industry
    • Know how the industry is categorised 
    • Understand what makes the service industry unique and what drives growth in the industry 
    • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices

    PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

    Sharon Hart

    Amazing! New Skills Academy has helped me shape my life and improve my understanding of my chosen course, so simply and now I am that one step closer to achieving my goal. Such a simple yet professional system and easy to learn from.

    Would and will recommend to friends and family. A great way to learn without the price tag of going to University and saves a lot of time. Super easy to set up. 5 Star rating throughout the whole experience.

    Going to buy my sister the same course for a birthday gift, which is a great offer that they do.

    Louis Rees

    To be honest I was sceptical at first. There are many online courses to choose from but what intrigued me the most about this course is the number of modules (22 of them). This appeared to be more detailed than others. The reason I took this course is because I started a new role as a support tutor for a large training company. I already had some experience in working with learners who had special needs and learning difficulties but wanted more in-depth knowledge and tips to support my delivery. I also wanted to know more on the legal of side of SEN too. The course was offered at a large discount that did give me concerns! But I took the plunge and have been pleasantly surprised on how well it's been written and presented in manageable bite-size chunks. I was planning to study about a couple of hours a night but once I started I found it difficult to stop. It took me about 3 days to complete. The information is comprehensive but manageable. You can tell the person/persons who wrote this have a passion for supported learning and give practical strategies to support SEN and care about their sector and want to share their passion. Highly recommended study material. :-)

    John Glover

    Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.

    Felicity Sayers

    Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.

    Kathleen Walker

    My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

    I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

    Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

    Zsuzsanna Horak

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