Working in the Service Industry Certificate

Working in the Service Industry

The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

What You Will Learn:

  • The definition of a service industry
  • Categories of the service industry
  • Projections into the service industry
  • Examples of service industries
  • Characteristics of the service industry
  • Drivers of rapid growth in the service industry
  • Reasons or ways the industry can set you up for success

Benefits of Taking the Course:

  • Understand the fundamentals of the service industry
  • Know how the industry is categorised 
  • Understand what makes the service industry unique and what drives growth in the industry 
  • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I found this course very useful. It covers the all categories of cleaning and goes in to great detail without being overwhelming. Its a clean and easy to use step by step interface that glides you through the modules. If you want to take more time and revise in your own time without access to the internet, the PDF viewer and print functions are a great feature. This course has helped me gain the new knowledge of this industry and will be the first step towards a great career. There is certainly more than meets the eye when it comes to cleaning and I have an even bigger appreciation for an industry which is vital to millions and widely under appreciated. Thank you British Cleaning Certificate for the excellent service!

    Mike Satchell

    This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

    Leanne Dormer

    I am about half way through my course now and it is just fantastic. Such an easy way for learning and studying from home in my circumstances is the best option for me. Very helpful when I have needed help and such a brilliant course to follow..

    Kirsty Jefford

    If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

    Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

    Would recommend to all!

    Tammy Jarrett

    I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.

    I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.

    There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!

    Thank you

    Fiona Requadt

    Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

    Daniel Gordon

    Duration:
    3 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  MP3 audio lessons 

    Cost:
    $190.00

    Working in the Service Industry

    The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

    The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

    This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

    What You Will Learn:

    • The definition of a service industry
    • Categories of the service industry
    • Projections into the service industry
    • Examples of service industries
    • Characteristics of the service industry
    • Drivers of rapid growth in the service industry
    • Reasons or ways the industry can set you up for success

    Benefits of Taking the Course:

    • Understand the fundamentals of the service industry
    • Know how the industry is categorised 
    • Understand what makes the service industry unique and what drives growth in the industry 
    • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices

    PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I found this course very useful. It covers the all categories of cleaning and goes in to great detail without being overwhelming. Its a clean and easy to use step by step interface that glides you through the modules. If you want to take more time and revise in your own time without access to the internet, the PDF viewer and print functions are a great feature. This course has helped me gain the new knowledge of this industry and will be the first step towards a great career. There is certainly more than meets the eye when it comes to cleaning and I have an even bigger appreciation for an industry which is vital to millions and widely under appreciated. Thank you British Cleaning Certificate for the excellent service!

    Mike Satchell

    This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

    Leanne Dormer

    I am about half way through my course now and it is just fantastic. Such an easy way for learning and studying from home in my circumstances is the best option for me. Very helpful when I have needed help and such a brilliant course to follow..

    Kirsty Jefford

    If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

    Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

    Would recommend to all!

    Tammy Jarrett

    I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.

    I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.

    There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!

    Thank you

    Fiona Requadt

    Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !

    Daniel Gordon

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