Key Account Management Certification
Why you should study with us
Key Account Management Training Course
The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career.
A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease. Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.
Introduction to the Key Account Management Training Course
This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them. Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.
This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.
What You Will Learn
This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:
- An overview of what key account management is.
- Your role as a key account manager.
- Methods to help you to prioritise your work.
- How to research your customers and their needs.
- How to prioritise.
- Assessing your strengths and weaknesses.
- Planning a strategy for your key accounts.
- Recognising and dealing with threats.
- Managing relationships and networks.
- Using teams in regards to the accounts.
Benefits of the Key Account Management Training Course
When you complete the Key Account Management Training course, you will experience a number of benefits. These include:
- The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
- The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
- Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
- Easy to manage modules, which help to make your learning experience more enjoyable.
- Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
- Improving your performance in the workplace.
- Making an affordable investment in your future that will pay off time and time again.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- What is Key Account Management?
- The Role and Responsibilities of a Key Account Manager
- Prioritising – Who are the Key Accounts?
- How to Research your Customers’ Profile and Position Yourself
- Investment Versus Return - Get Your Priorities Right
- Assess Your Strengths, Weaknesses and Unique Advantages
- Planning a Key Account Strategy
- Recognising Threats and Dealing with Them
- How to Set Specific Goals and Objectives for Each Meeting
- Relationship Management
- Understand the Organisational Structure of Your Account
- How to Influence and Negotiate With Multiple Contacts
- How to Network Within Your Account
- Alliances Across an Organisation to Maintain Preferred Supplier Status
- How to Construct Strategic Service Level Agreements
- Teamwork to Support Key Accounts
- Planning How to Support Your Key Accounts
- Identifying and Overcoming Internal Barriers that Prevent Quality Support
- Support Staff and Major Accounts
- Planning How to Support Your Key Accounts
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Key Account Management Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I am so impressed with this course. For starters it was hugely discounted which saved me money, secondly it is really easy to use. It is jam packed with information yet so easy to follow and they layout is very clean, clear and precise. I have learnt so much from this course already and I can even revisit modules as and when I need to. If you are an aspiring Makeup Artist, then this course will definitely lead you on the right path and it teaches you how to deal with clients and how to get the best out of your career.
Esther Lawrence
Thoroughly enjoyed this course. Have decided to change my career path but have no real experience or qualifications in the job I really want to do.
I have always wanted to work with animals but ended up in the retail sector. While I do enjoy that, I feel now is the time to get out there and do what I want to do. I have sent in my CV to a dog groomer near me with a copy of my certificate attached. Fingers crossed!
I enjoyed this Diploma so much I shall be having a go at another pet/dog related one in the very near future!
Claire Hall
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing
Thank you This course was amazing I couldn't stop reading Like a hungry child
Tracey Boyce
I am only 5 modules in to the course but is delivering above what I expected. Content is well explained and easy to digest and I like that I can do it at my own rate and without time pressure.
I have a dace agree that covers anatomy etc and this has been an thorough refresher for me. Highly recommended. (Well priced too.)
Arran Selhi
Key Account Management Training Course
The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career.
A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease. Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.
Introduction to the Key Account Management Training Course
This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them. Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.
This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.
What You Will Learn
This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:
- An overview of what key account management is.
- Your role as a key account manager.
- Methods to help you to prioritise your work.
- How to research your customers and their needs.
- How to prioritise.
- Assessing your strengths and weaknesses.
- Planning a strategy for your key accounts.
- Recognising and dealing with threats.
- Managing relationships and networks.
- Using teams in regards to the accounts.
Benefits of the Key Account Management Training Course
When you complete the Key Account Management Training course, you will experience a number of benefits. These include:
- The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
- The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
- Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
- Easy to manage modules, which help to make your learning experience more enjoyable.
- Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
- Improving your performance in the workplace.
- Making an affordable investment in your future that will pay off time and time again.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- What is Key Account Management?
- The Role and Responsibilities of a Key Account Manager
- Prioritising – Who are the Key Accounts?
- How to Research your Customers’ Profile and Position Yourself
- Investment Versus Return - Get Your Priorities Right
- Assess Your Strengths, Weaknesses and Unique Advantages
- Planning a Key Account Strategy
- Recognising Threats and Dealing with Them
- How to Set Specific Goals and Objectives for Each Meeting
- Relationship Management
- Understand the Organisational Structure of Your Account
- How to Influence and Negotiate With Multiple Contacts
- How to Network Within Your Account
- Alliances Across an Organisation to Maintain Preferred Supplier Status
- How to Construct Strategic Service Level Agreements
- Teamwork to Support Key Accounts
- Planning How to Support Your Key Accounts
- Identifying and Overcoming Internal Barriers that Prevent Quality Support
- Support Staff and Major Accounts
- Planning How to Support Your Key Accounts
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Key Account Management Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I am so impressed with this course. For starters it was hugely discounted which saved me money, secondly it is really easy to use. It is jam packed with information yet so easy to follow and they layout is very clean, clear and precise. I have learnt so much from this course already and I can even revisit modules as and when I need to. If you are an aspiring Makeup Artist, then this course will definitely lead you on the right path and it teaches you how to deal with clients and how to get the best out of your career.
Esther Lawrence
Thoroughly enjoyed this course. Have decided to change my career path but have no real experience or qualifications in the job I really want to do.
I have always wanted to work with animals but ended up in the retail sector. While I do enjoy that, I feel now is the time to get out there and do what I want to do. I have sent in my CV to a dog groomer near me with a copy of my certificate attached. Fingers crossed!
I enjoyed this Diploma so much I shall be having a go at another pet/dog related one in the very near future!
Claire Hall
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing
Thank you This course was amazing I couldn't stop reading Like a hungry child
Tracey Boyce
I am only 5 modules in to the course but is delivering above what I expected. Content is well explained and easy to digest and I like that I can do it at my own rate and without time pressure.
I have a dace agree that covers anatomy etc and this has been an thorough refresher for me. Highly recommended. (Well priced too.)
Arran Selhi
Why you should study with us
Learn with confidence...
RRP
$100
Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.What our students say about us...
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
