Course Details

  • Course Code: USMEC17KAM
  • Location: Online
  • Duration: 6 hours
  • Cost:
  • Qualification: All modern browsers and devices

Further Details

  • Course Access: Lifetime
  • Exams Included: Yes
  • Compatibility: All major devices and browsers

Approved Course:




Key Account Management Training Course

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career.

A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease. Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.

Introduction to the Key Account Management Training Course

This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them. Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.

This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.

What You Will Learn

This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritise your work.
  • How to research your customers and their needs.
  • How to prioritise.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognising and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

Benefits of the Key Account Management Training Course

When you complete the Key Account Management Training course, you will experience a number of benefits. These include:

  • The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
  • The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
  • Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
  • Easy to manage modules, which help to make your learning experience more enjoyable.
  • Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
  • Improving your performance in the workplace.
  • Making an affordable investment in your future that will pay off time and time again.


Course Modules/Lessons

Module 1 : Key Account Management

  • What is Key Account Management?
  • The Role and Responsibilities of a Key Account Manager
  • Prioritising – Who are the Key Accounts?
  • How to Research your Customers’ Profile and Position Yourself

Module 2 : Investment versus Return

  • Investment Versus Return - Get Your Priorities Right
  • Assess Your Strengths, Weaknesses and Unique Advantages
  • Planning a Key Account Strategy
  • Recognising Threats and Dealing with Them

Module 3 : Setting Specific Goals and Objectives for Each Meeting

  • How to Set Specific Goals and Objectives for Each Meeting
  • Relationship Management
  • Understand the Organisational Structure of Your Account
  • How to Influence and Negotiate With Multiple Contacts

Module 4 : Networking within Your Account

  • How to Network Within Your Account
  • Alliances Across an Organisation to Maintain Preferred Supplier Status
  • How to Construct Strategic Service Level Agreements
  • Teamwork to Support Key Accounts

Module 5 : Planning How to Support Your Key Accounts

  • Planning How to Support Your Key Accounts
  • Identifying and Overcoming Internal Barriers that Prevent Quality Support
  • Support Staff and Major Accounts
  • Planning How to Support Your Key Accounts

Example Certificate


Certificate No CERTIDNO
This certificate is to verify that
Your Name

has successfully completed the
KEY ACCOUNT MANAGEMENT CERTIFICATION
on the
25th January 2021

Daniel Morgan
Head Tutor
New Skills Academy

This certificate can be verified online at:
https://newskillsacademy.com

How online learning can benefit you..

 

START THE KEY ACCOUNT MANAGEMENT CERTIFICATION NOW



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FAQ's

  • Who can take the course?

    Anyone who has an interest in gaining a greater understanding of this subject is encouraged to take the course. There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down in to individual modules. Each module takes between 30 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

  • Where / when can I study the course?

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

  • Is there a test at the end of the course?

    Once you have completed all of the modules there is a 30 (multiple choice) question test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What happens if I fail the test?

    If you don’t pass the test first time you will get a second opportunity to take the test again after further study.

  • When will I receive my certificate?

    Once you have completed your test you can log in to your account and download / print your certificate any time you need it. If you would prefer us to post you a certificate there will be an admin charge of $16

  • How can I pay?

    We use Paypal for all payments on the site. You can either use your Visa, MasterCard ,American Express, Solo cards or PayPal account to pay for the online course. All payments are handled securely by Paypal.

  • Is my payment secure?

    As previously mentioned your payment is totally secure. We use the latest ssl encryption for all transactions.

  • How long after payment can I begin the course?

    You can begin the course immediately after your payment has been received.
    You should receive an email with your log in details as soon as your payment has been accepted. If you don’t get this email please check your junk folder, failing that please contact us for further assistance.

  • How long is my certificate valid for?

    There is no expiry or renewal fees

Go at your own pace. There are no time limits for this course.
This course is compatible with all modern devices and browsers.
On completion of the course you will be awarded a certificate.
We are here to help if you have any problems.

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