Key Account Management Certificate
Why you should study with us
Key Account Management Training Course
The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.
This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career. A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease.
Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.
Introduction to the Key Account Management Training Course
This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them.
Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.
This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.
What You Will Learn
This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:
- An overview of what key account management is.
- Your role as a key account manager.
- Methods to help you to prioritise your work.
- How to research your customers and their needs.
- How to prioritise.
- Assessing your strengths and weaknesses.
- Planning a strategy for your key accounts.
- Recognising and dealing with threats.
- Managing relationships and networks.
- Using teams in regards to the accounts.
Benefits of the Key Account Management Training Course
When you complete the Key Account Management Training course, you will experience a number of benefits. These include:
- The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
- The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
- Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
- Easy to manage modules, which help to make your learning experience more enjoyable.
- Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
- Improving your performance in the workplace.
- Making an affordable investment in your future that will pay off time and time again.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is Key Account Management?
- The Role and Responsibilities of a Key Account Manager
- Prioritising – Who are the Key Accounts?
- How to Research your Customers’ Profile and Position Yourself
- Investment Versus Return - Get Your Priorities Right
- Assess Your Strengths, Weaknesses and Unique Advantages
- Planning a Key Account Strategy
- Recognising Threats and Dealing with Them
- How to Set Specific Goals and Objectives for Each Meeting
- Relationship Management
- Understand the Organisational Structure of Your Account
- How to Influence and Negotiate With Multiple Contacts
- How to Network Within Your Account
- Alliances Across an Organisation to Maintain Preferred Supplier Status
- How to Construct Strategic Service Level Agreements
- Teamwork to Support Key Accounts
- Planning How to Support Your Key Accounts
- Identifying and Overcoming Internal Barriers that Prevent Quality Support
- Support Staff and Major Accounts
- Planning How to Support Your Key Accounts
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Key Account Management Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.
Emily Zivtins
When I first started, I was quite anxious, but after seeing the course layout, it was very simple, effective and most important, engaging.
I especially liked the fact you don't become overwhelmed by the courses quantity of modules, and in the end you have to answer a certain amount of questions within a certain time limit. Every module's layout is very clean, fresh and comprehensive when it comes to its explanation.
If there was any part of the course I was unsure of, I would seek help from the advisors via the online chat and I could say they have been very friendly and helpful.
I'm glad I have taken this course through New Skills ACADEMY and I intend to undertake other courses by them.
Mohammed Hussain
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.
Kusaya Khrongpanya
A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.
Jo Kesbey
Hello people! This has been a great course for me. I have learned everything I will need to maintain my own and other people's gardens in the future. I just love the Garden design and maintenance course. Thank you so much.
Juliane Ramallo
At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.
I was actually pretty nervous when I looked at the modules as it’s been years since I studied!
I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.
When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!
Angela Wilson
Key Account Management Training Course
The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.
This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career. A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease.
Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.
Introduction to the Key Account Management Training Course
This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them.
Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.
This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.
What You Will Learn
This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:
- An overview of what key account management is.
- Your role as a key account manager.
- Methods to help you to prioritise your work.
- How to research your customers and their needs.
- How to prioritise.
- Assessing your strengths and weaknesses.
- Planning a strategy for your key accounts.
- Recognising and dealing with threats.
- Managing relationships and networks.
- Using teams in regards to the accounts.
Benefits of the Key Account Management Training Course
When you complete the Key Account Management Training course, you will experience a number of benefits. These include:
- The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
- The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
- Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
- Easy to manage modules, which help to make your learning experience more enjoyable.
- Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
- Improving your performance in the workplace.
- Making an affordable investment in your future that will pay off time and time again.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is Key Account Management?
- The Role and Responsibilities of a Key Account Manager
- Prioritising – Who are the Key Accounts?
- How to Research your Customers’ Profile and Position Yourself
- Investment Versus Return - Get Your Priorities Right
- Assess Your Strengths, Weaknesses and Unique Advantages
- Planning a Key Account Strategy
- Recognising Threats and Dealing with Them
- How to Set Specific Goals and Objectives for Each Meeting
- Relationship Management
- Understand the Organisational Structure of Your Account
- How to Influence and Negotiate With Multiple Contacts
- How to Network Within Your Account
- Alliances Across an Organisation to Maintain Preferred Supplier Status
- How to Construct Strategic Service Level Agreements
- Teamwork to Support Key Accounts
- Planning How to Support Your Key Accounts
- Identifying and Overcoming Internal Barriers that Prevent Quality Support
- Support Staff and Major Accounts
- Planning How to Support Your Key Accounts
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Key Account Management Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.
Emily Zivtins
When I first started, I was quite anxious, but after seeing the course layout, it was very simple, effective and most important, engaging.
I especially liked the fact you don't become overwhelmed by the courses quantity of modules, and in the end you have to answer a certain amount of questions within a certain time limit. Every module's layout is very clean, fresh and comprehensive when it comes to its explanation.
If there was any part of the course I was unsure of, I would seek help from the advisors via the online chat and I could say they have been very friendly and helpful.
I'm glad I have taken this course through New Skills ACADEMY and I intend to undertake other courses by them.
Mohammed Hussain
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.
Kusaya Khrongpanya
A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.
Jo Kesbey
Hello people! This has been a great course for me. I have learned everything I will need to maintain my own and other people's gardens in the future. I just love the Garden design and maintenance course. Thank you so much.
Juliane Ramallo
At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.
I was actually pretty nervous when I looked at the modules as it’s been years since I studied!
I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.
When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!
Angela Wilson
Why you should study with us
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This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
